Labs Managing Director

at  NSF International

JOB DESCRIPTION

Have you ever wondered what it would be like to manage a laboratory in one of the worlds global leaders in testing, inspection, and certification services? NSF are growing exponentially, and this role will be a key contributor to that growth, so come and join us on our journey!
NSF’s Oakdale site is the largest independent water fittings and materials testing laboratory in the UK. With over 75 years’ experience of water supply and distribution, NSF tests a wide range of products which come into contact with water, from taps and pipes to washing machines and showers.
We are currently looking for a Labs Managing Director who will be responsible for profitably managing and continuing to develop the NSF Wales operation for our analytical and mechanical testing laboratories, to be based on-site in Oakdale, Wales.

QUALIFICATIONS

• Master’s degree or bachelor’s degree, or equivalent in chemistry, microbiology, toxicology, engineering or a related field
• Previous experience in managing technical and commercial laboratory services in testing and certification and in developing and expanding service markets
• Previous experience with WRAS, Regulation 4, BS6920, EN15768 and Reg 31, is a distinct advantage.
• General knowledge and understanding of laboratory operations, HSSE, QA, laboratory information management systems (LIMS) and testing procedures.
• Experience with managing P&L including allocating resources and managing expenses to achieve or exceed revenue and profit targets
• Thought Leader with a strong ability to build and lead teams, including selecting and developing talent, building trust, coaching team members, managing performance resulting in high performing teams and developing other leaders
• Sound customer relationship builder that understands customer needs and deliver customer-centric solutions aligned with the mission and goals
• Demonstrated business acumen, including ability to build relationships, interpret financial indicators, adopt innovative ideas and apply knowledge of the business to advance organizations goals
• Excellent communicator with the ability to develop and deliver organizational messages using various communication modes for transparency and clarity of messages with teams in a consistent and timely manner
• Ability to lead change, fostering transparency and collaboration with a global mindset, engagement with stakeholders across programs and geographies to achieve business results
• High proficiency in spoken and written English

ABOUT US

NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.
Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We’re growing fast and expanding into new areas such as sustainability and digital. And that’s where you come in. Come join a team that makes a difference in the world.
More information about NSF can be found at nsf.org
One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

• Supports the development and implementation of the division’s strategy. Ensures financial and operational goals and Water division growth strategies are achieved and aligned with customer expectations and the NSF strategy, mission and values. Accountable for the Wales lab.
• Ensures standard operating procedures (QA – QC) are adhered to and optimised, partnering with the division and functions to ensure systems, tools and processes achieve operational excellence.
• Ensures successful implementation of initiatives across the region including organizational changes, integration of mergers and acquisitions, innovation programs, and implementation of new technologies.
• Conducts business reviews to understand progress toward Key Performance Indicators (KPIs) and timelines, mitigates risk, and ensures achievement of business and financial metrics. Reports on labs performance.
• Develops a culture of engaged, high performing, developed and accountable talent to support the organization. Ensures teams are empowered to meet and exceed goals through performance management, leadership development, and business acumen. Attracts and retains the best talent through effective recruiting, coaching and mentoring.
• Leads by example by exhibiting the NSF values. Serves as a strong motivator and leader for team members, inspiring talent to achieve higher levels of performance. Maintains positive team-oriented operations that support the NSF positive culture vision.
• Develops and manages the division’s budget aligned with the leadership team. Presents the budget, impact, positioning, deliverables, and resources to ensure achievement of revenue and margins as defined in the strategy and goals.
• Establishes and maintains critical relationships with internal and external stakeholders including customers, employees, communities, governments, outside vendors and partners, and others as required to achieve global strategies and objectives. Ensures superior customer care and achievement of expectations and needs. Communicates throughout the organization in a timely manner with leaders, team members, customers and partners.
• Leader of HSSE on the site continuing to drive a goal zero mindset though best practices.