Labs Site Services Team Leader Kit Production

at  Thermo Fisher Scientific

EDUCATION

Bachelor’s degree or equivalent experience in a relevant field.

EXPERIENCE

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
  In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

KNOWLEDGE, SKILLS, ABILITIES

• Shown leadership skills
• Knowledge of Good Clinical Practices
• Staff motivator
• Strong attention to detail
• Strong digital literacy
• Superior analytical, interpersonal, and time management skills
• Strong interpersonal and accurate data entry skills
• Effective negotiation and problem resolution skills, with critical thinking abilities
• Excellent verbal communication skills
• Ability to work in a collaborative team environment
• Frequent mobility required (standing, twisting waist, squats, bending)
• Lifting/carrying
• Exposure to fluctuating temperatures and potentially infectious and hazardous substances
• Regular rotation of work schedule to include early start and late end time

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects of 15 to 40 pounds
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• Exposure to fluctuating and/or extreme temperatures on rare occasions

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

THERMO FISHER SCIENTIFIC IS A GLOBAL LEADER IN SERVING SCIENCE. OUR MISSION IS TO ENABLE OUR CUSTOMERS TO MAKE THE WORLD HEALTHIER, CLEANER, AND SAFER. WE ARE CURRENTLY SEEKING A LABS SITE SERVICES TEAM LEADER - KIT PRODUCTION TO JOIN OUR EXTRAORDINARY TEAM IN WEST CHESTER. THIS IS AN OUTSTANDING OPPORTUNITY TO MANAGE A TEAM AND CONTRIBUTE TO THE EFFICIENT AND EFFECTIVE OPERATIONS OF OUR KIT PRODUCTION DEPARTMENT. AS THE TEAM LEAD SITE SERVICE - KIT PRODUCTION, YOU WILL ENSURE A HIGH LEVEL OF SUPPORT, SERVICE, RELIABILITY, AND AVAILABILITY TO BOTH EXTERNAL KIT VENDORS AND INTERNAL DEPARTMENTS.

At Thermo Fisher Scientific, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. As a global leader in scientific research and innovation, we value teamwork, ambition, and proven expertise. We are currently seeking a highly motivated and experienced individual to join our Labs Site Services Team as a Team Leader for Kit Production. In this role, you will have the opportunity to lead an extraordinary team and contribute to the detailed execution of our kit production operations.

RESPONSIBILITIES:

• Ensure efficient and effective operations of the department, maintaining a high level of quality within the section.
• Participate in the daily operations of the kit production team, providing support and following up on complaints/issues until resolution.
• Provide training for new personnel and when new processes are implemented.
• Follow up on training documentation of the teams.
• Occasionally attend study protocol meetings and educate staff on issues requiring attention.
• Create work schedule and holiday planning for the teams.
• Assist in the Global Kit Production, distribution, and order fulfillment to ensure supplies are processed in a timely manner.

ADDITIONAL/SPECIFIC JOB RESPONSIBILITIES:

• Report to (Sr) Manager Site Services_Kitting Operations
• Lead Kit Production staff
• Provide training to new staff members
• Support the Management of the Internal/external PPD Kit Production
• Serve as the main point of contact for Kitting Operations and management
• Support the Management of kit vendor assignment on order level
• Supervise Kit Production staff performance
• Identify efficiencies in the kit production process
• Occasionally support with creating back orders, order comments, express orders, modifying orders, reviewing/releasing orders
• Coordinate the review and action required on custom reports
• Coordinate with Kit Vendor/Materials Management
• Handle K Drive (kit vendor document repository)
• Support with system trainings, courier system trainings, and kit production training
• Attend weekly kitting vendor operational meetings
• Support kit production activities, including supplies and shipping support, quality control checks, order fulfillment and shipping, labeling activities, and any activity related to kit production
• Assist with (un)loading activities
• Support resolution of Kit Vendor Quality Events
• Support information sharing within GSS department

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects of 15 to 40 pounds
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• Exposure to fluctuating and/or extreme temperatures on rare occasion