Language Services - Booking Officer

at  Alfred Health

ALFRED HEALTH

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent Role
• Part Time or Full Time considered (up to 76 hrs per f/n - 1.0EFT)
• Grade 1 Administrator
• The Alfred location
• Great staff benefits

SKILLS

• Administrative and reception experience within a customer service environment
• Understanding of, and alignment with the Alfred Health core attributes
• Strong interpersonal and communication skills with an ability to interact with people at various levels is essential
• Well-developed administrative, reception and telephone skills
• Excellent time management and work prioritisation skills.
• Ability to demonstrate initiative within scope of role.
• Effective computer skills and knowledge of MS Office applications (Excel, Word, Outlook)
• Knowledge and understanding of confidentiality and privacy legislation.
• Ability to work systematically ensuring a substantial level of accountability and responsibility.
• Capacity to understand and adhere to organisational policies and guidelines.

The booking clerk(s) are responsible for the co-ordination of service delivery via the centralised computer booking system for Alfred Health interpreter requests. Co-ordination of requests is needed to ensure optimal coverage throughout Alfred Health clinical programs (The Alfred, Sandringham and Caulfield Hospitals, satellite services and home-based care).
It is thoroughly enjoyable to work in a collaborative multicultural team environment which will provide you with opportunities for ongoing training and development.