Law Firm Receptionist

at  Phelps Dunbar LLP

Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate persons, greeting and assisting clients and visitors. The receptionist will also provide general office support with a variety of clerical and related activities.

EDUCATION AND EXPERIENCE REQUIRED:

• High school diploma or equivalent is required.
• Experience working in a front office, meeting and greeting clients and guests, as well as supporting multiple individuals in a fast-paced, high volume, service-oriented work environment.
• Prefer a minimum of 3 years’ experience.

QUALIFICATIONS AND SKILLS REQUIRED:

• Computer literacy is a must. Knowledge should include, Outlook e-mail and calendaring, and proficiency in MS Office such as Word and Excel.
• Professional appearance and a clear, articulate telephone voice.
• A willingness to function as part of a team.
• Dependability and punctuality are a must.
• Law office experience preferred but not required.

• Open office - unlock front door, turn on lights, check conference room set-ups, distribute overnight faxes, take phone off night mode at 8:15 AM.
• Responsible for front desk coverage at all times front door is open and area is accessible.
• Answer main switchboard calls. Greet and direct guests and clients. Provide excellent customer service to internal and external clients.
• Control the flow of telecommunications, outside mail, courier activity and messaging in an efficient and professional manner.
• Log all packages delivered.
• Schedule conference rooms
• Schedule video conference calls and assist with equipment setup, providing back-up to the Office Services Clerk.
• Update local employee personnel phone and address lists.
• Handle overflow secretary duties (including document edits, binder tabbing, etc.)
• Work consistently and effectively in a team environment.