Lead Administrator

at  Central and North West London NHS Foundation Trust

Are you a driven and pro-active administrator with experience working in the NHS or similar healthcare setting? We are seeking to recruit you to our Children’s Services Clinical Teams.
We are looking for you to work in our warm and friendly administrative team, to provide comprehensive, high quality administrative and information support to Camden MOSAIC Children’s Services based at Kentish Town Health Centre, Health Support Services for Vulnerable Children, based at Crowndale Health Centre. Alongside other colleagues, you would provide administration support across our integrated team.
This job offers a hybrid of on-site and virtual working.
If you are appointable but not successful in being appointed to this role, would you like to be considered for any other similar roles in Camden? If so, please add into your supporting statement.
Taking on lead responsibility for the administration of one or more services
Coordination of multidisciplinary clinics including maintenance of spreadsheets, team diaries, appointments, cancellations and room bookings
High quality minutes at various service meetings
Covering the duties of the admin manager in their absence
Your work will be a key part of the quality of our service, and the experience of our patients and their families. You will need to be a compassionate and empathetic person who has experience of dealing with members of the public as well as staff from other organisations such as Local Authorities and Hospitals. You’ll be someone who embraces inclusive principles and is a good communicator. Knowledge of NHS patient record systems is desirable, previous use of SystmOne an advantage
We’re passionate about delivering first-class patient-centred, safe and effective care in our clinic at Kentish Town Health Centre and Crowndale Healthcare Centre. Patients are at the heart of everything we do.
Camden MOSAIC is a friendly, caring and stimulating place to work. We’ll support you, train you and help you develop on your career journey. You will also be part of a diverse, inclusive and supportive team.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

• Taking on lead responsibility for the administration of one or more services within MOSAIC and / or health support services for vulnerable children, and delegating tasks as appropriate.
• Providing input into the development and maintenance of Standard Operating Procedures for the services for which the post holder holds the primary responsibility.
• To line manage named administrative staff as required at either Kentish Town Health Centre or Crowndale Health Centre site ensuring that staff provide the best possible level of support to clinicians. This includes managerial supervision, delegation of tasks and responsibility for appraisal, as well as first line management of disciplinary or grievance issues.
• Processing and analysing urgent and non-urgent data requests from clinicians and senior managers
• Processing multidisciplinary referrals through management of shared inboxes and on SystmOne, including preparation of appropriate paperwork for panels such as the Single Point of Referral Panel. Processing other urgent or complex referrals, including for the Child Protection Service
• Supporting with routine, urgent or complex information-gathering for areas of the service where this is required such as SPOR or CP/LAC and utilising supervisory support from a clinician as appropriate
• Processing urgent and / or complex documents on Dictate IT or other similar dictation software
• Supporting with the storage and management of prescription pads, including supporting data gathering for FP10’s
• Administrative tasks in relation to requests for charitable funds

Please refer the Job description for details