Lead Application Support Engineer
at PSL Group
Remote, British Columbia, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 27 Jan, 2025 | Not Specified | 27 Oct, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
OBJECTIVE
The Lead App Support Engineer will be responsible for deploying and supporting the applications. Also he will be responsible for constantly reviewing and improving applications health to ensure optimal performance, as well as setting up standards and procedure for the rest of the team.
How To Apply:
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Responsibilities:
OUR PURPOSE
P\S\L Group is a global organization dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.
Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.
WHAT YOU WILL DO
- Collaborate with Product Owners to define and improve monitoring requirements for the product.
- Serve as Incident Manager, facilitating communication during high-visibility incidents.
- Perform code reviews for standards, quality assurance, and security audits.
- Continuously improve technology skills through self-learning.
- Take ownership, responsibility, and pride in the work delivered, maintaining strong communication.
- Consult and contribute expertise to other development teams as needed.
- Develop and automate monitoring systems, productivity tools, and cloud infrastructure, focusing on stability and AWS optimization.
- Adopt AI tools to enhance productivity, monitoring quality, and system performance.
- Provide technical estimates and analyze dependencies in collaboration with Project Managers.
- Produce architectural recommendations based on product requirements.
- Act as Tier2 escalation for troubleshooting and maintain operational documentation for Tier1 support.
- Collaborate with Dev, Ops, and Security teams on DevSecOps and cloud initiatives.
- Ensure site reliability through effective monitoring, alert responses, and system optimization.
- Promote knowledge sharing and best practices in incident response and cloud solution improvements.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Remote, Canada
