Lead Application Support Specialist

at  Epam Systems

We are currently seeking a remote Lead Application Support Specialist with a strong understanding of distributed environments and a keen focus on maintaining application availability.
The successful candidate will be responsible for managing several applications, providing guidance, and developing quick solutions to ensure the e-commerce platform considering the different integrations with Backend services and its components at OS, Database, and JVM Levels. You will play a crucial role in keeping the SLAs in good shape and providing guidance to the team.

REQUIREMENTS

• Minimum of 5 years of focused experience in Application Support with Oracle Weblogic and JBOSS
• 1+ year of relevant leadership experience
• Bachelor’s degree in Electronic Engineering, Informatics, or similar
• Proficiency in Linux systems and strong understanding of Bash Scripts, preferably with Automation experience using Bash/Shell Scripting
• Experience with Application Servers and writing SQL sentences for Application Maintenance
• Proficiency in implementing and administering Applications with Multiple integrations such as ESB, Load Balancing, Reverse Proxies, Clustering, and Database-based components
• Excellent client-facing skills with a proactive approach to leading actions to final solutions
• Excellent ability to quickly understand complex and changing solutions, analyze requests or issues, and provide the best possible solution
• Strong ability to prioritize, re-schedule, or adapt to changes
• Ability to collaborate across different technology services
• Exceptional written and oral communication skills at all levels
• Fluent English language skills for both oral and written communication (B2+ level)

• Ensure applications supporting the business are operational per service level agreements
• Proactively lead actions to final solutions
• Perform Application Support maintenance to support application availability requirements
• Conduct Bug Fixing on existing applications, with Java Maintenance experience required
• Maintain the Ecommerce platform and its integrations with Backend services and its own components at OS, Database, and JVM Level
• Maintain good communication and relations with the Customer
• Lead a team, providing quick solutions, guidance, and maintaining a positive work environment