Lead Applications Engineer - Upper Completions

at  Baker Hughes

WORKING FOR YOU

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits.

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

As a Lead Application Engineer, you will be responsible for:

• Ensure compliance whilst managing the job cycle process.
• Work with the assigned Service Delivery Coordinator/Salesperson to understand the clients well construction or production objectives.
• Perform offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential.
• Work together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services has been considered.
• Design a job program, including risk mitigation plans and contingency plans, that can meet the client’s objective and maximize revenue potential and ensure future job assignment for Baker Hughes.
• Work with the Service Delivery Coordinator to ensure any risk of not meeting the client’s objective is communicated to the client using the appropriate channels/processes for the respective client.
• Accurately document any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes.
• Provide on-demand support in accordance with product portfolio or on-call schedule for job execution.
• Compare job as-planned versus job as-executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement takes place.
• Work on Field incidents related to products/services.
• Participate in incident investigations when required, ensuring the end-to-end process is considered.
• Ensure timely incident management to enable fast customer issue resolution and cash collection.
• Advise on product improvement opportunities for repetitive component/product failures.
• Responsible for providing sale support and product application recommendations.
• Liaise with technical support team to ensure customers’ requirements are met.
• Product line specific responsibilities as applicable.
• Handles special projects as required

To be successful in this role you will:

• Have a Bachelor’ Degree in an Engineering discipline or similar. Relevant hands-on experience may compensate for education.
• Have significant working experience as an Application Engineer.
• Have experience in Upper Completions.
• Additional experience in either Intelligent Production Systems, Lower Completions, Wellbore Constructions or Wellbore Intervention is a benefit.
• Have experience and comfort with client interactions.
• Have the ability to travel (potential for travel to rig sites, customer facilities, meetings, training, etc.).
• Have the ability to be on call outside of normal business hours.
• Fluent in English, both verbal and written. Norwegian competency is a benefit.
• Be an experienced problem solver, with a methodical approach to solving complex customer issues.
• Have excellent leadership, excellent interpersonal, influencing and planning skills