Lead Branch Banking Process Consultant

at  Wells Fargo

BENEFITS

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Wells Fargo is seeking a Lead Branch Banking Process Consultant as part of National Branch Network’s Operations and Servicing Process Team as part of Consumer and Small Business Banking. This Consultant will leverage highly effective business, design, processes, and tools in support of critical business growth initiatives and strategic priorities. This person will participate in branch operations control, process improvement, process efficiency, risk management, data analytics, technology related matters, branch process and procedure reviews, change and implementation. They will provide senior level strategic consulting on key branch banking operations initiatives and leverage in-depth knowledge and expertise regarding Wells Fargo, Consumer and Small Business Banking, Branch Banking operations and transaction management, and emerging trends in the industry. This role will collaborate with senior leaders across Branch Banking and cross-functional teams to help will process improvement, data analytics and operations. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Be responsible for actively participating in branch banking process improvement, risk management, and process efficiency
• Participate in risk management and branch operations control activities
• Work with Compliance Partners and partners across business functions to develop implementation plans and lead full scale implementation of key strategic business initiatives
• Review and resolve operations related complaints
• Provide senior level strategic consulting on key branch banking operations initiatives
• Leverage in-depth knowledge and expertise regarding Wells Fargo, CSBB, Branch Banking business strategy and emerging trends in the industry
• Analyze complex data and present findings to senior leaders
• Own branch banking processes
• Collaborate with senior leaders across Branch Banking, enterprise support functions and cross-functional teams to help define the business strategy
• Lead cross functional execution team meetings to facilitate decision making and support execution of recommendations and business initiatives
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to senior leaders
• Travel to core market areas for team and/or high priority meetings
• Required Qualifications:
• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Desired Qualifications:
• In depth knowledge of Branch Banking Operations
• In depth knowledge of Branch Banking transaction management and its systems
• Ability to manage process improvement initiatives to optimize operational effectiveness and efficiencies
• Identify opportunities to transform and streamline processes while keeping appropriate controls in place
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment
• Strong Strategic and conceptual thinking skills
• Ability to exercise independent judgment to identify and resolve problems
• Knowledge and understanding of strategic planning and execution
• Experience managing complaints and objections effectively and professionally
• Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures
• Knowledge and understanding of operations process analysis
• Ability to manage multiple and competing priorities
• Strong risk management and compliance skills
• Ability to be proactive, innovative, and creative in meetings customer and enterprise needs
• Ability to effectively partner and influence at the executive level
• Meeting facilitation experience in leading discussions that result in consensus and commitment
• Experience in problem analysis, solution implementation, and change management
• Strong presentation skills
• Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting, and SharePoint)
• Excellent verbal, written, and interpersonal communication skills
• Job Expectations:
• Ability to travel up to 25% of the time.
• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

• 401 S Tryon St, Charlotte, NC 28202
• 1525 W W T Harris Blvd, Charlotte, NC, 28262
• 550 S 4th St, Minneapolis, MN 55415
• 150 E 42nd St, New York, NY 10017

Required locations listed.Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $206,100.00