Lead Business Analyst

at  Nationwide

We have an exciting opportunity for a Lead Business Analyst to work in the Credit Risk Value Stream within Central Functions.
Credit Risk enables the Society to: lend safely, allowing members to borrow money to purchase their home and help them manage their finances whilst keeping Nationwide safe and secure. We decide how Nationwide sets its lending criteria and who Nationwide lends to - for mortgages, loans and other credit products.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon or London office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

We ask that you have:

• Strong leadership skills with a proven experience of leading a team across small- and large-scale initiatives
• Ability to accommodate differing needs of multi-disciplined and geographically dispersed teams - consisting of internal and external resources e.g. Third-party suppliers, remote colleagues and contractors
• Extensive experience of working within a senior or lead business analysis role – including task and line management
• Experienced at prioritising, sequencing and sizing Business Analysis activities
• Strategically focused, with experience of developing Roadmaps, identifying Business Value and supporting the SI funding processes
• Proven analytical skills in defining business outcomes, defining the business requirements, operational designs and supporting end-to-end delivery
• Adept at problem identification and resolution – providing meaningful insight and recommendations to facilitate solution discussions
• The ability to confidently communicate; with the ability to present information to senior stakeholders and design forums and influence stakeholders at all levels

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

A key priority for this role is to support the Product Owners within Credit Risk to shape, prioritise, and define the scope of each change initiative. Working in partnership with other change roles and senior leadership teams to ensure the full breadth of change is understood and the design meets the need, dependencies are identified and required insight incorporated.
With relevant experience under your belt, you’ll be using your business analysis or solution design knowledge to identify solutions that achieve the best business outcome, influencing technology and business resolutions with confidence and innovation taking into account any external factors and dependencies.
You will lead a team of Business Analysts ensuring that their work is estimated, scheduled, prioritised and meets quality expectations. You will use your strong communication skills to engage with diverse change team participants and establish influencing relationships with business stakeholders and the leadership team.
You’ll be using your own initiative in this role and required to work with a pro-active mindset and an aim to identify, escalate and resolve issues/risks. As a Lead Business Analyst, you’ll strive for continuous development in your work and the work of your team, identifying areas for improvement throughout the lifecycle of an initiative.