Lead Business Improvement Associate

at  The Emirates Group

Job Purpose: Deliver Cargo business solutions as per the business process/requirements. Implement KPIs to assesses the effectiveness of the changed process and the usage of tools while continuously identifying opportunities to further improve the process and tools based on business demand, industry trend, and technological advancements.

QUALIFICATIONS & EXPERIENCE: TO BE CONSIDERED FOR THE ROLE, YOU MUST MEET THE BELOW REQUIREMENTS:

· Bachelor’s degree in Airline Operations, Electro-mechanical/Industrial Engineering or Information Technology
· 4-6 years of experience relevant post qualification experience in Cargo handling Systems/Environment
· Comprehensive knowledge of Supply Chain, Air Cargo Industry and Warehouse
· Ability to understand, communicate, and translate Business/Operational processes into System Requirements
· Analytical ability to engage in or liaise with Group IT teams to test interface level information between systems (agents and airlines)
· Advanced proficiency in data collection, cleansing, and analysis, enabling the extraction of actionable insights to informed decision-making
· Expertise in presentation and facilitation, ensuring the effective communication of complex information and the successful management of collaborative discussions