Lead Business Process Support Specialist

at  Wells Fargo

PAY RANGE

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$73,100.00 - $155,900.00

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• In-depth understanding of Commercial Banking business and operational processes, specifically those impacting the Relationship Support organization
• Ability to manage and/or participate in large-scale, strategic initiatives collaborating across a multifaceted organization including stakeholders across the business, legal, risk, and control
• Ability to problem solve, identify root cause, and develop actionable solutions for a variety of defined issues and process gaps
• Proven ability to consistently meet deadlines
• Excellent verbal, written, and interpersonal communication skills
• Excellent attention to detai

Wells Fargo is seeking a Lead Business Process Support Specialist for
as part of the Commercial Banking Quality Assurance Group. Learn more about the career areas and lines of business at wellsfargojobs.com
Implementing the Process Ownership/Management structure is critical to building and maintaining a well-functioning operational risk framework within Market Coverage and Specialized Industries. Process Managers will be responsible for maintaining like groups of processes within the Process Owner’s suite. Activities consist of defining process and control issues including Corrective Action ownership; setting and reviewing key performance indicators; engaging in process improvement activities to ensure controls are built and/or maintained; providing control guidance and governance; RCSA activities including Annual Refresh; and documenting and maintaining process maps.

In this role, you will:

• Lead complex initiatives related to various operational processes pertaining to the Relationship Management and Account Origination, Execution, and Onboarding Risk Assessable Units including: corrective action ownership, control governance, process mapping and maintenance, ORKRIs, and RCSA activities
• Identify opportunities for process improvements within the portfolio
• Verify compliance and report identified issues for resolution
• Make decisions on complex process issues
• Develop expertise in the policies, procedures and compliance requirements
• Lead team and serve as a subject matter expert for the department
• Collaborate and consult with peers, colleagues, internal partners and managers to resolve issues and achieve goals
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• In-depth understanding of Commercial Banking business and operational processes, specifically those impacting the Relationship Support organization
• Ability to manage and/or participate in large-scale, strategic initiatives collaborating across a multifaceted organization including stakeholders across the business, legal, risk, and control
• Ability to problem solve, identify root cause, and develop actionable solutions for a variety of defined issues and process gaps
• Proven ability to consistently meet deadlines
• Excellent verbal, written, and interpersonal communication skills
• Excellent attention to detail

Job Expectations:

• Ability to work on-site at one of the posted location
• Visa Sponsorship is not available for this position