Lead Commercial Solutions

at  Philip Morris International

Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions.
The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke.
It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future.
Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives.
You’ll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there’s no better place!
Commercial Solutions Lead
The primary objective of this role is to oversee and improve commercial processes across various locations. The Commercial Process Owner will focus on process improvements and standardization, ensuring the best solutions are proposed and implemented in different markets. is responsible for leading the team which works close in developing, implementing, and managing marketing campaigns that promote PMI’s products and services. This role enhances brand awareness within the digital space, drives website traffic, and acquires leads/customers. The Digital Marketing Manager also identifies and evaluates space for process improvements and suggestions related to ways of working between GBS, global and market teams.

Principal Accountabilities:

• Support Process Standardization: Collaborate with various teams to create a standard operating model, process roadmap, and objectives within the defined area of the commercial process.
• Identify Improvement Opportunities: Analyze processes and KPIs to identify improvement opportunities in collaboration with service delivery teams and markets.
• Develop Standard Processes: Redesign and develop standard processes to maximize efficiency within the defined area of the commercial process.
• Documentation: Create and maintain documentation related to standard processes and analyze any local or regional variations.
• Training: Prepare and conduct training sessions for deployment teams, service delivery teams, and markets.
• Digital Solutions: Design and develop standard digital solutions and system enhancements in alignment with the process owner and IT.
• Process Backlog Management: Own the process backlog and ensure alignment of priorities between IT, service delivery, and deployment teams.
• Change Management: Act as a change agent, supporting the vision and strategy of the process owner and global process owner.

We’re looking for someone with:

• Bachelor’s or master’s degree in business administration, finance, economics, or a related field. Additional qualifications in project management or process improvement methodologies (like Six Sigma, Lean, etc.) are beneficial.
• Strong relationship-building skills, ability to influence and establish credibility, and experience working with global/remote teams.
• Proficiency in Excel, Word, and PowerPoint. Experience with digital readiness and data-driven approaches.
• 5+ years of experience commercial or supply chain. Experience in managing projects and people is an asset.

Ready to join us?
What we offer:
Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress!
PMI is an Equal Opportunity Employe

• Support Process Standardization: Collaborate with various teams to create a standard operating model, process roadmap, and objectives within the defined area of the commercial process.
• Identify Improvement Opportunities: Analyze processes and KPIs to identify improvement opportunities in collaboration with service delivery teams and markets.
• Develop Standard Processes: Redesign and develop standard processes to maximize efficiency within the defined area of the commercial process.
• Documentation: Create and maintain documentation related to standard processes and analyze any local or regional variations.
• Training: Prepare and conduct training sessions for deployment teams, service delivery teams, and markets.
• Digital Solutions: Design and develop standard digital solutions and system enhancements in alignment with the process owner and IT.
• Process Backlog Management: Own the process backlog and ensure alignment of priorities between IT, service delivery, and deployment teams.
• Change Management: Act as a change agent, supporting the vision and strategy of the process owner and global process owner