Lead Consultant Prof Services ATC

at  ATT

JOB DESCRIPTION:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
This position provides consulting services by working directly with the customer to identify and recommend solutions that solve the customers strategic business goals.

Key Roles and Responsibilities:

• Collaborate, confer and provides consulting services and manages project activities from client identification through final invoicing.
• Works on billable consulting service projects.
• Demonstrates broad product knowledge with the customer within a specific discipline. Works independently on highly complex projects , or may work in a team as assigned by the project leader.
• Technical responsibilities will include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.
• Leads all technical aspects of delivery, customer satisfaction, and accurate timekeeping for billing purposes, on projects where the Consultant is the only technical resource or lead technical resource.
• Demonstrates expert knowledge of principles, theories and concepts in applicable discipline, plus high level of working knowledge in other related fields.
• May assist less experienced peers when needed. Work is performed under minimal direction.
• Duties directly related to making sales includes: Meeting with customers and engaging in sales activities at the customers site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer business and industry to identify new sales opportunities.

EDUCATION:

• Requires a Bachelors degree.

EXPERIENCE:

• Requires five to eight years of direct work experience.

• Collaborate, confer and provides consulting services and manages project activities from client identification through final invoicing.
• Works on billable consulting service projects.
• Demonstrates broad product knowledge with the customer within a specific discipline. Works independently on highly complex projects , or may work in a team as assigned by the project leader.
• Technical responsibilities will include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.
• Leads all technical aspects of delivery, customer satisfaction, and accurate timekeeping for billing purposes, on projects where the Consultant is the only technical resource or lead technical resource.
• Demonstrates expert knowledge of principles, theories and concepts in applicable discipline, plus high level of working knowledge in other related fields.
• May assist less experienced peers when needed. Work is performed under minimal direction.
• Duties directly related to making sales includes: Meeting with customers and engaging in sales activities at the customers site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer business and industry to identify new sales opportunities