Lead Control Management Officer - Branded Cards and Card Capabilities

at  Wells Fargo

WHY WELLS FARGO:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.
We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Excellent verbal, written, and interpersonal communication skills, including ability to concisely articulate complex concepts in a clear manner and ability to translate technical language into simple business language.
• Knowledge of operational risk and compliance framework, primarily in the banking industry and its related operations.
• Proficiency and understanding of front-line risks, controls, monitoring, and reporting.
• Proven ability to self-manage tasks and deliver results within established timelines, including ability to organize and manage multiple priorities.
• Experience with issue management lifecycle including root cause analysis, analyzing risks and remediation plans for resolution, and testing effectiveness (design and performance) of associated controls.
• Demonstrate collaboration, strong ability to influence, communication, and presentation skills.
• Proven ability in exercising independent judgment and applying prudent risk mitigation principles.
• Experience working and communicating with senior leadership.
• Strong influencing skills within a complex, matrixed environment. Ability to gain support and cooperation and build effective business partnerships with all levels without direct oversight

Wells Fargo is seeking a Lead Control Management Officer for Branded Cards and Card Capabilities. Primary focus of this role includes:

• Drive and lead assigned business areas (Risk Accessible Units - RAU) throughout RCSA execution and annual refreshes.
• Support enterprise wide/Consumer Lending risk programs applicable to the Cards business
• Communicate and share risk and control improvement opportunities to senior business leaders, including challenging metrics and desired thresholds.
• Lead control plan analysis for new product launches and issue remediation including designing new controls and testing operational effectiveness.
• Engage and manage stakeholder relationships and provide solution-oriented insight where needed.
• Identify common themes and opportunities and collaborate across teams to meet strategic priorities.

In this role, you will:

• Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise
• Serve as the key liaison with operational risk, audit, legal, credit risk, technology, and business process management
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
• Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
• Develop and implement risk monitoring and risk reporting processes and controls
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
• Lead Control Management project or virtual teams

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Excellent verbal, written, and interpersonal communication skills, including ability to concisely articulate complex concepts in a clear manner and ability to translate technical language into simple business language.
• Knowledge of operational risk and compliance framework, primarily in the banking industry and its related operations.
• Proficiency and understanding of front-line risks, controls, monitoring, and reporting.
• Proven ability to self-manage tasks and deliver results within established timelines, including ability to organize and manage multiple priorities.
• Experience with issue management lifecycle including root cause analysis, analyzing risks and remediation plans for resolution, and testing effectiveness (design and performance) of associated controls.
• Demonstrate collaboration, strong ability to influence, communication, and presentation skills.
• Proven ability in exercising independent judgment and applying prudent risk mitigation principles.
• Experience working and communicating with senior leadership.
• Strong influencing skills within a complex, matrixed environment. Ability to gain support and cooperation and build effective business partnerships with all levels without direct oversight.