Lead Control Management Officer - Cards and Merchant Services

at  Wells Fargo

WHY WELLS FARGO:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.
We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Credit Card Industry Experience and/or Small Business Card
• Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), Issue Management.
• Experience across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics governance, risk assessment and control design
• Strong knowledge and experience with credit card processes specific to operations and account management
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to interact with all levels of an organization
• Ability to articulate complex concepts in a clear manner
• Ability to consult, build, and maintain solid working relationships in and outside of immediate departmen

Wells Fargo is seeking a Lead Control Management Officer in Cards and Merchant Services for the Small Business Card Product Team.

In this role, you will:

• Contribute to the development and enhancement of the business control environment through execution of the Risk and Control Self-Assessment (RCSA) program.
• Lead and influence partnerships with the business process owner by consulting and providing expertise and strategic direction in the control design to effectively mitigate risks, including design of effective means of measurement.
• Engage in the development and implementation of new controls, action plans, and root cause analysis. Lead complex initiatives designed to mitigate current and emerging risks with broad impact.
• Support the Business with implementation of Control programs by providing consultative guidance.
• Assess and design appropriate metrics to inform and monitor the health of the operational risk environment.
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
• Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies.
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area.
• Develop and implement risk monitoring and risk reporting processes and controls.
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations and provide guidance in developing and implementing risk-mitigating strategies.
• Lead Control Management project or virtual teams.

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Credit Card Industry Experience and/or Small Business Card
• Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), Issue Management.
• Experience across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics governance, risk assessment and control design
• Strong knowledge and experience with credit card processes specific to operations and account management
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to interact with all levels of an organization
• Ability to articulate complex concepts in a clear manner
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department

Job Location:

• 800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA
• 300 Metropoint, 300 HIGHWAY 169 S., 7th floor Minneapolis, MN
• 600 S 4th St., 9th floor Minneapolis, MN
• 1801 Park View Dr., 1st floor Minneapolis, MN
• 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ
• 11601 N Black Canyon Hwy, 1st floor, Phoenix/Chandler, AZ
• 1150 W Washington, 2nd floor, Phoenix/Chandler, AZ
• 4101 Wiseman Blvd, Building 308, 1st floor, San Antonio, TX
• CIC Customer Information Ctr 1525 W W T Harris Blvd Charlotte, NC
• Three Wells Fargo Center 401 S Tryon St., Floors 17-18, Charlotte, NC
• 550 S Tryon, floors 30, 39, and 41, Charlotte, NC
• 2200 Concord Pike, 6th floor, Philadelphia, PA /Wilmington, DE

*Required location(s) listed above. *Relocation assistance is not available for this position.