Lead Customer Service Operations & Maintenance Technician

at  Woodard Curran

Woodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate diverse teams and encourage collaboration in an equitable and inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. That’s how we make a difference to our clients, people, and the planet.
Woodard & Curran draws on the experience of hundreds of certified operators across the country, backed by the knowledge and skills of hundreds more engineers, scientists, and regulatory experts, to quickly tackle the most challenging operational issues and keep treatment plants running efficiently and in full compliance. Woodard & Curran also reimburses employees in earning, upgrading, and keeping their licenses and certifications within the industry.

WHAT WOULD YOU BE DOING AT WOODARD & CURRAN?

Woodard & Curran has a phenomenal opportunity to join our Customer Service Department team at our Public Water Supply District #2 / East Central Missouri Project. We are looking for a Lead Customer Service Operations & Maintenance Technician who will partner our Area Manager and Plant Managers. In this role you will supervise, assign tasks and work with the Customer Service team. Employees who join Woodard & Curran’s staff find a culture that is welcoming, supportive, and empowering.

TYPICAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Maintain continuous communication with District staff, Operations Customer Service, and other project personnel
• Perform, manage, and supervise all aspects of meter reading, meter installation, maintenance, and replacement.
• Perform, manage, and supervise all aspects of water and sewer line locates
• Perform, manage, and supervise service orders and customer services
• Perform, manage, and supervise water and sewer tap inspections
• Perform manage and supervise maintenance of vehicles and equipment
• Knowledge of and compliance with the District’s rules and regulations and Woodard and Curran’s and the District’s Health and Safety procedures