Lead Data Analyst II
at Fedex AMEA
Jakarta, JKT, Indonesia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 06 Oct, 2024 | Not Specified | 07 Jul, 2024 | N/A | Good communication skills | No | No |
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Description:
Relationships: APAC Planning & Engineering, Analytics COE, Operations, Sales, Marketing & Customer Experience; International and global business functions
The LEAD ANALYST II is a pivotal role in Service Quality Assurance organization supporting all APAC functions and markets in the areas of Project Management and Data Analytics. This is a challenging role that supports APAC business functions with service visibility and tools to better understand failures/areas of opportunities and collaborates closely with business stakeholders for performance improvement. Your role will be to investigate key service problems, discover insights and collaborate with stakeholders to drive improvement actions. Next to that you will support other business functions and strategic projects in data analytics space.
Areas of responsibility:
- Data analysis: Support key APAC business processes with data analytics
- Identify what data is needed, available and relevant to the problem
- Design and develop strategic methods for data collection and analysis
- Integrate and prepare datasets; build and evaluate data models
- Explore and analyze data using statistical and visualization techniques
- Define and describe common business metrics and KPI’s
- Summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways, both verbally and visually
- Document and publish analyses so that others may reproduce and learn from prior work
- Project management:
- Lead key APAC Service initiatives with analytics solutions
- Work with peers in Business Intelligence, Data Management and Data Science to develop and provide solutions
- Support the development of technical analytics solutions by communicating business requirements and providing subject matter expertise
- Build plans; ensure work progress; identify and report success measures
- Prepare and present progress reports and outcomes to stakeholders
To be successful in this role, you will need:
- Education: A Bachelor’s degree or equivalent in Statistics, Business Analytics, Engineering or similar discipline. Masters or MBA is a plus
- A project management certification e.g. PMP, Six SIGMA, etc is a big plus
- Experience: At least 6years with 3+ as Senior Data Analyst or Project Manager with strong exposure to data analytics experience in any industry
- Applied analytical skills, including statistical knowledge; data modeling and visualization using modern BI/Analytics tools
- Knowledge of exposure of Python, AI and ML is a plus to work on next gen service tools
- Strong communication skills, including the ability to tell compelling stories with data, verbally and visually
- A good understanding of fundamental business principles and problems and the ability to constantly and independently ask questions, find answers, and learn
- Professional skills: influencing& persuasion; judgement & decision making; leadership; planning & organizing. Project management certification is a plus.
- SAFe Agile certification is a plus
- Fluency in written and spoken English
ADDITIONAL JOB DESCRIPTION
- Analytical Skills; Accuracy & Attention to Detail; Numerical Skills; Planning & Organizing Skills; Project Management; Presentation Skills; Statistical Knowledge; Data Modeling and Visualization Skills
Success Criteria:
- The success of this job will be measured by output against goals and not by input
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
How To Apply:
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Responsibilities:
- Education: A Bachelor’s degree or equivalent in Statistics, Business Analytics, Engineering or similar discipline. Masters or MBA is a plus
- A project management certification e.g. PMP, Six SIGMA, etc is a big plus
- Experience: At least 6years with 3+ as Senior Data Analyst or Project Manager with strong exposure to data analytics experience in any industry
- Applied analytical skills, including statistical knowledge; data modeling and visualization using modern BI/Analytics tools
- Knowledge of exposure of Python, AI and ML is a plus to work on next gen service tools
- Strong communication skills, including the ability to tell compelling stories with data, verbally and visually
- A good understanding of fundamental business principles and problems and the ability to constantly and independently ask questions, find answers, and learn
- Professional skills: influencing& persuasion; judgement & decision making; leadership; planning & organizing. Project management certification is a plus.
- SAFe Agile certification is a plus
- Fluency in written and spoken Englis
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
Analytics & Business Intelligence
Software Engineering
MBA
Proficient
1
Jakarta, Indonesia