LEAD GENERATION ACCOUNT HANDLER - TELFORD - ARD1030945

Due to expansion, a further vacancy has arisen for a Lead Generation Account Handler at Telford based Towergate Insurance.
The successful applicant will actively and enthusiastically contact new and potential clients, to further enhance our knowledge to their business, to ensure that the correct department can provide a quotation for that client.

Principle objectives and responsibilities include:

• Input details of telephone calls into diary systems, always asking for advice when needed.
• Cold call, passing warm leads across to Sales Team.
• Ensure that company procedures and systems are followed and reviewed.
• Achieve daily targets, and produce accurate daily figures.
• Have required MI readily available.
• Liaise with other departments to attend to customers’ needs.
• Linking to the correct product to match the clients’ needs and expectations.
• Provide excellent customer service.
• Communicate with other departments.

Some previous sales experience would be beneficial, but is not essential. Insurance knowledge is not required.
The vacancy is full-time - Monday to Friday, 8.45 am – 5.15 pm - and is office based in Telford.
The Company
With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future – join us for the journey and make your mark on the local community. #TIB

LI-KN2

• Input details of telephone calls into diary systems, always asking for advice when needed.
• Cold call, passing warm leads across to Sales Team.
• Ensure that company procedures and systems are followed and reviewed.
• Achieve daily targets, and produce accurate daily figures.
• Have required MI readily available.
• Liaise with other departments to attend to customers’ needs.
• Linking to the correct product to match the clients’ needs and expectations.
• Provide excellent customer service.
• Communicate with other departments