Lead Graduation Advisor

at  California State University

Job no: 543007
Work type: Staff
Location: Northridge
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

QUALIFICATIONS

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience; including one year in conferring degrees at a public university is preferred.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
• Experience with Oracle Campus Solutions (SOLAR) student records is strongly preferred.

KNOWLEDGE, SKILLS, & ABILITIES

• Thorough knowledge of the principles, practices and trends of the Student Services and thorough knowledge of the principles of individual and group behavior, individual counseling techniques. Thorough knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned
• Excellent analytical and interpersonal skills and the ability to adequately comprehend operational needs while conveying information through both oral and written communication. Must be able to establish and maintain effective working relationships with coworkers, faculty, staff, students, and the campus community.
• Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to: interpret and evaluate descriptions and explanations of problems, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions.

Under the general supervision of the Assistant Registrar of Undergraduate Degree Services, the Lead Graduation Advisor serves as the lead of operational activities for the office and the evaluation and conferral of baccalaureate degrees. The incumbent acts as a liaison to the campus community on degree conferral processes and issues.

• Provides student advisement related to completion of degree requirements and awarding of degrees, creates procedure documentation and trains graduation advisor staff.
• Creates internal department communications and tracks and verifies monthly time requests for staff prior to Assistant Registrar approvals.
• Evaluates academic records to prepare verification letters for graduating/graduated students.
• Performs other duties as assigned.
• NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/3yip51ppx3iu5crfm9yru1loo9m7cd9g