Lead, Health Informatics

at  Fraser Health

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
We are proud of the innovation, dedication, partnership and resourcefulness of our physicians, employees and volunteers. More than any building or technology, it’s our people who make Fraser Health distinct.
Bring your solid grasp of data analysis, change, technical skills, project management principles and in-depth understanding of the healthcare system as a Lead, Health Informatics. In this role, you will utilize your leadership and teamwork skills to implement a new cloud-based Workforce Management (WFM) and Payroll solution to Fraser Health. You will work closely with Project Managers, Program Manager, external System Integrators and internal FH staff, and be instrumental in leading the design, configuration, conversion, gap planning, error handling, deployment and operational support work. You’ll be challenged daily to better improve the client experience, while demonstrating collaborative, creative and conceptual thinking.
Support a fast paced consulting portfolio with the opportunity to combine your expertise in knowledge management, business process design, application integration and corporate business in a project-based environment.

BUILD ON YOUR EXPERIENCE AS YOU:

• Lead and manage project streams of work for the WFM and Payroll system.
• Provide leadership to team members and apply appropriate best practice strategies as part of a project.
• Provide advice, guidance and direction to project team members, and act as an escalation point to assist in resolving complex problems and identifying inefficiencies.
• Provide expertise on enterprise-wide projects.
• Serve as back up to the Portfolio Manager in the area of team leadership and decision making.

PROFESSIONAL/TECHNICAL CAPABILITIES:

• Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
• Knowledge of information management, health informatics, business processes, technologies and applications.
• Knowledge of all components of a technical architecture.
• Ability to translate business and/or clinical needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated decision making ability within complex and diverse issues.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.

If this sounds like the excellent role for you, here are more reasons why you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
• Fantastic opportunities for support and management roles are available as you advance within the organization.
• Competitive salary package, including comprehensive health benefits coverage.
• A chance to create a difference every day in the world of health care

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership. Responsibilities:

• Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
• Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
• Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
• Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
• Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
• Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
• Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
• Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
• Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologie