Lead, Health Informatics

at  Fraser Health

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
We are proud of our physicians, employees and volunteers’ innovation, dedication, partnership, and tenacity. More than any building or technology, it is our people who make Fraser Health distinct.
Do you want to utilize your technical skills, and information systems knowledge and develop as a leader in Fraser Health’s Digital Patient and Provider Experience Team in the areas of Health Informatics, and Community? If so, then keep on reading.
You are a self-starter, critical thinker, can work with minimal instruction, and can “find your way around.”
This role is a relief full-time opportunity available until October 2025.

EDUCATION AND EXPERIENCE

Bachelor’s degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.

PROFESSIONAL/TECHNICAL CAPABILITIES:

• Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
• Excellent problem-solving skills and the ability to analyze complex issues and provide effective solutions.
• Strong communication and interpersonal skills to collaborate effectively in a team environment.
• Knowledge of information management, health informatics, business processes, technologies, and applications.
• Working experience in writing briefing notes, business cases, Privacy Impact Assessments/Security Threat Risk Assessments
• Knowledge of all components of a technical architecture.
• Ability to translate business and/or clinical needs into system application technical requirements and visa versa.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated decision-making ability within complex and diverse issues.
• Demonstrated superior skills in data research, gathering, modelling, and business and systems analysis.
• Ability to organize work, problem-solve, multi-task and meet deadlines.
• Physical ability to perform the duties of the position.

Does this sound like an excellent role for you? If so, here are more reasons why you should apply:

• A career with FH will offer you the opportunity to be a part of a dedicated team of experts in a dynamic and rewarding healthcare environment.
• We offer a competitive compensation and benefits package, including comprehensive health benefits coverage.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter
Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership. Responsibilities:

• Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
• Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
• Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
• Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
• Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
• Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
• Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
• Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
• Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies

Qualifications: Education and Experience
Bachelor’s degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

PROFESSIONAL/TECHNICAL CAPABILITIES:

• Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
• Knowledge of information management, health informatics, business processes, technologies and applications.
• Knowledge of all components of a technical architecture.
• Ability to translate business and/or clinical needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated decision making ability within complex and diverse issues.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.

SUPPORTING THE VISION, VALUES, PURPOSE AND COMMITMENTS OF FRASER HEALTH INCLUDING SERVICE DELIVERY THAT IS CENTERED AROUND PATIENTS/CLIENTS/RESIDENTS AND FAMILIES:

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members, and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the implementation and execution of the software development lifecycle to determine the best digital technology solution for optimizing clinical processes. Serves as backup to the Portfolio Manager in the area of team leadership.
You will excel as you work with multiple clinical business areas, ensuring information technology deliverables align with the business requirements.
You are a professional communicator. You know how to convey clear information to different audiences of different backgrounds.
You have the project management skillsets to lead cross-team, cross-organization projects, investigations, and initiatives.

RESPONSIBILITIES

• Provides guidance and expertise by consulting with all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and liaising with clinical area leadership to align priorities.
• Conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing, and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
• Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
• Serves as a consultant participating in enterprise-wide projects under the leadership of the Portfolio Manager; serves as backup to the Portfolio Manager in the area of team leadership or project management. Prepares status reports, meets with clients, and provides reports back to the Portfolio Manager as required.
• Responsible for establishing and leading assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff and coordinates and guides team members.
• Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning, or modifying procedures to solve complex problems, preparing detailed specifications, and solving existing system logic difficulties as required. Recommends the best cost-effective solutions for the business area; informs and discusses potential business impacts with the client.
• Performs complex business and/or clinical process analysis including conducting workflow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs, and modifies practical manual and automated business procedures.
• Coordinates and provides third-level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination. Coordinates the support rotation and monitors the support queue.
• Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
• Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies

Does this sound like an excellent role for you? If so, here are more reasons why you should apply:

• A career with FH will offer you the opportunity to be a part of a dedicated team of experts in a dynamic and rewarding healthcare environment.
• We offer a competitive compensation and benefits package, including comprehensive health benefits coverage

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership. Responsibilities:

• Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
• Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
• Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
• Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
• Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
• Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
• Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
• Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
• Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologie