Lead Institutional Investment Operations Specialist - Customer Due Diligence

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications, US:

• 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• A BS/BA degree or higher
• Intermediate Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Knowledge and understanding of audit, regulatory compliance, or risk management
• Knowledge and understanding of compliance risk in the financial services industry
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to manage process improvement initiatives to optimize operational effectiveness and efficiencies
• Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
• Ability to consolidate large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that pose material risk
• Ability to identify and evaluate exposures and potential risks
• Ability to synthesize complex analytical findings into executive level communications
• 5+ years of experience in operational risk management processes and/or compliance and/or audit programs (preferably in anti-money laundering)
• Understanding of key operational risk components, including experience driving consistency and quality across all aspects of a risk function
• Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information source

Wells Fargo is seeking a Lead Institutional Investment Operations Specialist within the Wells Fargo Securities (WFS) Customer Due Diligence team as part of Corporate and Investment Banking (CIB) Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.
This individual will be responsible for assisting with development of consistent AML, Compliance, and Operational Risk analysis and the management of select technology risk for multiple lines of business. Specifically, this role will be responsible for performing CIP verification, reviewing Customer Due Diligence, and collecting Enhanced Due Diligence for higher risk clients in support of the Bank Secrecy Act ("BSA") and the WFS Anti-Money Laundering ("AML") program while ensuring the process complies with relevant regulations and corporate policies.

In this role, you will:

• Understanding core AML / BSA risk and incorporating best practices.
• Reviewing and validating customer information to ensure adherence to Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements.
• Providing AML guidance and escalation to LOB stakeholders for complex accounts and relationships.
• Coordinating and managing day-to-day evaluation of AML risks throughout customer lifecycle process.
• Driving consistency of AML operational practices and procedures
• Updating procedures related to BSA / AML program.
• Documenting process improvements and creating / managing action plans.
• Leading change initiatives which promote overall process efficiency and effectiveness, including changes to operating processes, procedures, and systems.
• Supporting the implementation and monitoring of a risk-based compliance program to assure compliance with federal, state, legal, and regulatory requirements.
• Participating in projects and initiatives to identify, assess, and mitigate BSA/AML risk in business activities.
• Lead complex initiatives in operational and customer service for lifecycle support for institutional trade flow functions including client account onboarding, cash payments, customer service, funding or custodial operations, securities settlement services, structure loan operations, reconciliation as well as support resolution of issues in and out of their responsibility
• Act as key participant in large scale planning, gathering data to support resolution of issues in areas in and out of responsibility
• Review and research complex multi-faceted operational and customer support on loan, securities and derivative product issues for institutional trade flow and provide oversight and add efficiencies to processes that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Demonstrate full knowledge and serve as leadership on projects along with internal and industry related industries
• Make decisions in complex and multi-faceted loan, securities and derivative products requiring understanding of the function, policies, procedures and compliance requirements
• Influence and lead broader work team to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Lead projects and teams, or serve as a peer mentor

Required Qualifications, US:

• 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• A BS/BA degree or higher
• Intermediate Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Knowledge and understanding of audit, regulatory compliance, or risk management
• Knowledge and understanding of compliance risk in the financial services industry
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to manage process improvement initiatives to optimize operational effectiveness and efficiencies
• Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
• Ability to consolidate large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that pose material risk
• Ability to identify and evaluate exposures and potential risks
• Ability to synthesize complex analytical findings into executive level communications
• 5+ years of experience in operational risk management processes and/or compliance and/or audit programs (preferably in anti-money laundering)
• Understanding of key operational risk components, including experience driving consistency and quality across all aspects of a risk function
• Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources

Job Expectations:

• Ability to work a hybrid schedule
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship

Posting Location:

• 550 S Tryon St, Charlotte, NC 28202

This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.