Lead Online Manager

at  Sainsburys

JOB DESCRIPTION

Our Lead Online Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully own a management team and department. You will have clear accountability, realistic expectations and structured support. It’s a win:win – we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create even better in-store service for our customers and colleagues.
Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.

ABOUT YOU

You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference.
What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.

Our purpose is that driven by our passion for food, together we serve and help every customer.
You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.
Online teams are bustling, picking, preparing and delivering online orders to our customers’ doorsteps. Managers here thrive on pace, keeping our vans moving and our customers happy, whilst being able to analyse key information as it lands and an ability to motivate your team, whether they’re there with you in the store or out on the road.
Specifically, your role is to set the direction of travel in your area for the next 1-3 months.