Lead Patient Services Specialist - Virtual Support Clinic

at  Providence

DESCRIPTION

The Team Coordinator is a key liaison between patients and their Patient Centered Medical Home Team, including providers, clinic staff, and other health care professionals. Their primary function is to provide leadership for a seamless experience of care for patients calling their health care team, providing answers to patients’ questions, or connecting the patient with another team member, tracking clinic quality measures and facilitating outreach to patients regarding services that are due. The Team Coordinator must understand complex health systems, and help patients navigate the system to meet their healthcare needs.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• 2 years experience working as a Patent Relations Rep in PMG
• Experience with electronic medical records

PREFERRED QUALIFICATIONS:

• 1 year working with a diverse population

Please refer the Job description for details