Lead Platform Engineer

at  NHS Business Services Authority

If you are highly driven, innovative and work to high degree of autonomy with significant recent practical experience with the use of cloud technologies and extensive knowledge of Continuous Integration and Continuous Delivery concepts and tools in an AWS cloud environment, then the NHS Business Services Authority (NHSBSA) have the opportunity for you!
We are looking for a Lead Platform Engineer to join our team of highly experienced Platform Engineers in Newcastle. You will be a key member of the organisation assisting with the promotion of the DevOps delivery methods in addition with assisting with the strategic direction of the tools, processes and team to help the NHSBSA build and run great digital services for the people of the UK. The role requires an equal balance of technical expertise, hands on involvement with CI methods and tools, cloud infrastructure and platforms and excellent interpersonal skills.
You will be responsible for delivering, supporting and continually enhancing the cloud environment within AWS for hosting NHSBSA services.

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discount
• Operate as a Subject matter expert (SME) for DevOps capability in a Hybrid ICT multi-mode, multi-supplier deployment model covering hybrid cloud, converged infrastructure, cloud management, orchestration, monitoring and automation tools
• Manage, govern, evaluate, implement process and advocate tooling for DevOps utilising open source solutions across the full spectrum, including:

o Code repository and build management
o Monitoring
o Code quality checks
o Infrastructure as code
o Configuration management

o Cloud platforms and managed services provided by third parties

• Design and direct all aspects of DevOps/Continuous Delivery for IT systems build/change projects and application support activities
• Define, develop, contribute to and support key operational processes, including change, problem, incident and demand management to ensure Platform meets regulatory/governance, financial and customer requirements
• Effectively communicate complex technology concepts and solutions to all disciplines and levels across the stakeholder base
• Advising stakeholders on best practices for applying DevOps and Continuous Delivery processes and technology
• Research and adapt new practices and approaches to DevOps and implement where appropriate
• Lead, manage, coaching, mentor and develop individuals. Refine, contribute and collaborate with our DevOps community to develop the knowledge and skills throughout the organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.
 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.
 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
 Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.

Platform Operations
1. Operate as a Subject matter expert (SME) for DevOps capability in a Hybrid ICT multi-mode, multi-supplier deployment model covering hybrid cloud, converged infrastructure, cloud management, orchestration, monitoring and automation tools.
2. Manage, govern, evaluate, implement process and advocate tooling for DevOps utilising open source solutions across the full spectrum, including:
Code repository and build management
Monitoring
Code quality checks
Infrastructure as code
Configuration management
Cloud platforms and managed services provided by third parties
3. Design and direct all aspects of DevOps/Continuous Delivery for IT systems build/change projects and application support activities.
4. Define, develop, contribute to and support key operational processes, including change, problem, incident and demand management to ensure Platform meets regulatory/governance, financial and customer requirements.
5. Effectively communicate complex technology concepts and solutions to all disciplines and levels across the stakeholder base.
6. Advising stakeholders on best practices for applying DevOps and Continuous Delivery processes and technology.
7. Leading environment support, technology architecture and infrastructure design activities for DevOps/Continuous Delivery aspects.
8. Research and adapt new practices and approaches to DevOps and implement where appropriate.
9. Lead, manage, coaching, mentor and develop individuals. Refine, contribute and collaborate with our DevOps community to develop the knowledge and skills throughout the organisation. Advocate and champion the principles of Continuous Delivery, DevOps and Agile delivery throughout the NHS Business Service Authority.
10. Actively seek out and participate in communities of practice with the wider NHS and Government organisations for knowledge and best practice sharing.
11. Advocate and champion the use of open source technologies, collaboration and design principles within the authority.
12. Participate in Level 3 support activities for Platform/Cloud technologies.
13. Participate in Level 2 & 3 support activities for Platform/Orchestration and Automation technologies.
14. Lead sprint planning sessions as the subject matter expert for DevOps to ensure products are built with quality of service, security, elasticity, automation and controls included at the inception stage and throughout projects.
In addition to the above accountabilities, as post holder you are expected to
1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
3. Encourage an environment where your own and colleagues’ safety and well-being is promoted.
4. Contribute to a culture which values diversity and inclusion.
5. Follow NHSBSA policies, procedures, and protocols as they apply to your role.
6. Have SC clearance or willing to undergo clearance following appointment to post