Lead Product Manager - Fraud

at  Government Digital Service

JOB SUMMARY

Government Digital Service is part of the Cabinet Office. We’re here to make digital government simpler, clearer and faster for everyone. Our work is user-focused, dynamic and forward-looking, making our organisation an exciting and innovative place to work.
We represent a once in a generation opportunity to simplify and widen access to all digital government services. Driving forward the Government’s key aim to transform digital services and the Public’s experience of interacting, we are building one simple, safe and secure way for users to log in and prove who they are, that will work across all government services.
GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments digitally interact with users. One Login will deliver an accessible and essential function that will change lives and help millions. We are an ambitious and visionary team so if you want to be at heart of this truly groundbreaking programme keep reading…
If you have a background in software delivery and are used to working in a scaled agile environment where fraud and risks are key. The Fraud team combines experience in financial services, retail, gambling and counter fraud technology. Taking an enterprising and collaborative approach to tackling this unique public sector use case, with the opportunity to impact tens of millions of people.
Described as the most strategic programme in government, this role on One Login represents a once in a career opportunity to contribute to and shape a software product that will be used by the majority of the people living in the UK. It’s a fast-paced, fascinating and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills.
Find out more at the GDS Blog.

JOB DESCRIPTION

The Government Digital Service is looking for a lead product manager who wants to make a difference by delivering simpler, faster and more secure public services that meet user needs.

As Lead Product Manager you’ll:

• own and be responsible for developing and articulating a clear vision, proposition and roadmap
• provide direction and leadership for multidisciplinary product teams in running, supporting and continuously improving fraud related products so that they meet user and programme needs
• work alongside the Head of Fraud and other fraud team leads to manage the prioritisation of work, balancing support and new feature delivery to ensure products remain reliable, robust and secure, whilst also continuously being improved
• lead teams in assessing new information about the needs of potential users of the platform, and making decisions about which to meet
• build our relationships with other organisations involved in the Digital Identity and counter fraud strategy for government, and with key suppliers
• promote the platform across the public sector
• coordinate product development with other programmes, discipline leads and teams across the GDS and the government
• maintain knowledge of the changing digital identity and account access and management landscapes and the opportunities they provide to improve the delivery of public services in the UK
• maintain knowledge of current and emerging fraud threats in the digital identity space
• coach and mentor other members of the product community, identifying learning and development opportunities for individuals and teams
• support the Head of Fraud with the development and implementation of the wider elements of our counter fraud strategy
• support the Head Of Product with development and implementation of the wider One Login Product strategy

Learn more about what Lead Product Managers do in government.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

PLEASE NOTE THAT THIS ROLE REQUIRES SC CLEARANCE, WHICH WOULD NORMALLY NEED 5 YEARS’ UK RESIDENCY IN THE PAST 5 YEARS. THIS IS NOT AN ABSOLUTE REQUIREMENT, BUT SUPPLEMENTARY CHECKS MAY BE NEEDED WHERE INDIVIDUALS HAVE NOT LIVED IN THE UK FOR THAT PERIOD. THIS MAY MEAN YOUR SECURITY CLEARANCE (AND THEREFORE YOUR APPOINTMENT) WILL TAKE LONGER OR, IN SOME CASES, NOT BE POSSIBLE.

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours:

• Seeing the Big Picture
• Changing and Improving
• Making Effective Decisions
• Leadership
• Delivering at Pace

We’ll also be assessing your experience and specialist technical skills against the skills defined in the Government Digital and Data Profession Capability Framework for the Lead Product Manager role.

• Agile working
• Government Digital and Data perspective
• Financial ownership
• Life cycle perspective
• Operational management
• Problem management
• Product ownership
• Strategic ownership
• User focus
• Working within constraints

The standard selection process for roles at GDS consists of:

• a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
• a 60 minute video interview which will include a presentation - We will assess you against the behaviours listed below and your experienc