Lead, RAs Perth

at  NAB

Perth, Western Australia, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate05 May, 2025Not Specified05 Feb, 2025N/AGood communication skillsNoNo
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Description:

Lead, RAs Perth
Job number: 798264
Primary position location: WA- Perth inner
Category: Banking & Financial Services
Category: Business Banking
Work type: Fixed term Full time
Work type: Secondment

Closing at: Feb 14 2025 at 23:55 AWST

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  • Fantastic opportunity for an aspiring leader to lead a team of talented Relationship Associates
  • Build meaningful relationships that have major impacts for our customers
  • Drive continuous improvement and development

As a Lead Relationship Associate, you will be reporting into the Head of Relationship Associates South, Metro & Specialised and will be responsible for the leadership, development and capability uplift of the Relationship Associates to support Bankers to deliver a superior customer service. You will drive operational efficiency and productivity that is integrated across the Enterprise. You will provide leadership support for Relationship Associates in skill development, relationship development and guidance in achieving individual development plans.
You will be responsible for workforce flexibility through collaboration with other Leads across Regions to deliver the best service outcomes for customers. Leading the team through change and execution on the B&PB Strategy will also be required.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Banking / Insurance

Customer Service

Graduate

Proficient

1

Perth WA, Australia