Lead Salesforce Engineer

at  Absa Bank Limited

Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Produce, test, document and review source code against CIB Salesforce standards. Support Salesforce in CIB Technology by means of Salesforce development and configuration, .NET development with the focus on enhancing and delivering quality end user experiences for internal and external users of the system.
Work with the Business team on Architectural Designs to manage their business requirements, design and specify requirements for the Salesforce Platform. Management of team to develop and support architecture design, deployments, code reviews and mentoring of team members as well as level 2 Support on Incidents
Job Description
CIB Corporate Technology uses the Salesforce Platform to manage essential operations and client interaction, feedback and onboarding across many diverse business areas:
Coverage Banking, Product houses and Markets businesses, Legal for integration to the iManage Legal case management system.
Compliance, The Client Service Centres, Credit, Marketing Cloud, Cash collections, Digital Partnerships etc.
A dedicated Salesforce team of Full-stack Developers, Data Engineers and Configuration Specialists work to support the entire CIB business. Developing custom functionality on top of the existing SF platform and configure Salesforce to meet challenging and diverse business needs. Opportunities exist for ambitious technologists with almost any interest - from Architecture, Integration specialisation, or Full-stack Development to grow and enhance those skills within the CIB arena. The team embodies a culture of learning, empowerment, flexibility, recognition, work-life harmony and diversity & inclusion.

Skills and Experience required:

• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident
• 8 years Information Technology experience
• 5 + years Salesforce development experience
• Salesforce 501 and 502 qualifications min requirement
• Salesforce Cloud, Marketing Cloud and Data Cloud experience essential
• Salesforce DX
• Automated testing, building and designing
• Excellent communication, analytical skills and decision making ability in collaborative environments
• Experience in specific coding / scripting languages - .Net
• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
• Some understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
• Experience / understanding with appropriate unit testing framework(s)
• Affinity for debugging and problem-solving
• Technical and People Leadership, experience managing a team of engineers

Key Accountabilities:

• Design and Architecture on new projects
• Team code reviews
• Code and test software and applications in keeping with given design and specifications
• Automated testing embedment
• Use the detailed program design received from the team lead to develop programs that accommodate automated output
• Implement changes in line with defined standards
• Adhere to Salesforce default functionality and apply
• Deployment of software via CI/CD or manual approved processes
• Engagement with end users to understand requirements, train on new functionality, assist testing process, document all changes made to the PRD environment
• Utilise Agile Methodology and deliver on user stories as specified in the sprints allocated
• Technical scheduled maintenance required from all team members, clean data, clean processes, optimise the engineering side of the application
• Obtain relevant Salesforce qualifications in order to optimally perform
• Highlight processes that needs to be optimised
• Team participation in building Salesforce
• Contribute to all phases of the development lifecycle
• Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
• Produce well-organised and documented source code for technical solutions
• Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
• Apply general design patterns and paradigms to deliver technical solutions
• Debug existing source code and polish feature sets
• Work with integrated teams and other developers to improve and evolve technical products and services
• Study & apply Group Architecture & Infrastructure guidelines to all development work
• Support reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc
• Update, create and appropriately store application documentation & technical specifications
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Team management, collaboration and mentoring

Education
Bachelor’s Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertise

Please refer the Job description for details