Lead Servicenow Administrator

at  Calibi Consulting

Remote, Oregon, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Apr, 2025USD 72 Hourly31 Jan, 2025N/AVmware,System Architecture,It Infrastructure,System Administration,Operating Systems,Nosql,Agile Methodologies,Solution Architecture,Systems Engineering,Rest,Computer NetworkingNoNo
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Description:

Remote Work Permitted: Due to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?

SUMMARY

As a Lead ServiceNow Administrator, you will be responsible for overseeing the administration and optimization of the ServiceNow platform within our organization. Reporting to the IT Manager, you will leverage your core skills in system administration and IT infrastructure to enhance system performance and user experience. Your premium expertise in service-oriented architecture will be crucial in developing solutions that align with our business objectives. Additionally, your relevant skills in NoSQL, REST, and Agile methodologies will support the implementation of innovative IT solutions, ensuring seamless operations and continuous improvement. Join us to lead transformative initiatives in a collaborative environment.

QUALIFICATIONS

  • Extensive experience in ServiceNow administration and system administration.
  • Strong understanding of IT infrastructure, systems engineering, and system design.
  • Proficiency in operating systems and system architecture.
  • Familiarity with RAID controllers, service-oriented architecture, and solution architecture.
  • Knowledge of NoSQL, REST, VPN, and computer networking.
  • Experience with Agile methodologies and tools like VMWare.
    Job Types: Full-time, Contract
    Pay: $65.00 - $72.00 per hour

Compensation Package:

  • 1099 contract

Schedule:

  • Monday to Friday

Work Location: Remot

How To Apply:

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Responsibilities:

RESPONSIBILITIES

  • Oversee the administration and configuration of the ServiceNow platform to ensure optimal performance and reliability.
  • Collaborate with IT teams to design and implement system architecture that supports business needs.
  • Manage system upgrades, patches, and maintenance activities while ensuring minimal disruption to services.
  • Troubleshoot and resolve issues related to IT infrastructure and operating systems.
  • Provide guidance and support to junior administrators and stakeholders on best practices and system functionalities.

Key Responsibilities

  • Assists in developing standard IT configuration and asset management methodology
  • Develop CMDB policy, processes, and knowledge base
  • Conduct reporting on configuration audits and reconciliation
  • Maintains CIs to ensure CMDB accuracy and completeness
  • Drives visibility on process adherence and compliance improvement opportunities
  • Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
  • Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
  • Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
  • Create and document requirements for efficient process design that includes self-service options with limited manual effort
  • Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management
  • Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
  • Draft technical process documentatio


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Remote, USA