Lead Software Engineer - Robotic Process Automation and PEGA

at  Converse

Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
We Need Someone Who Speaks Computer
Computers have their own language. Which most of us don’t speak. But you do. And we need your fluency. Let’s face it. The modern world is shackled to computers so we need experts like yourself to keep us running. So come join our crew. You don’t have to call yourself The Computer Whisperer but we might.

WHO WE ARE LOOKING FOR

The Lead Automation Engineer has deep experience building automation solutions in a complex organization while also being able to collaborate with non-technical stakeholders to identify new opportunities and prioritize work across the enterprise. They can work with their technology peers to design efficient programs and processes that meet business needs and have a low cost to support. The Lead Automation Engineer is proficient in DevOps practices, including continuous integration, continuous delivery and automated testing, to ensure streamlined and efficient software development and deployment processes.

The Lead Automation Engineer has excellent communication and interpersonal skills, with a proven ability to mentor, coordinate, and guide teams while collaborating with both business and technical audiences. They are comfortable working in a fast-paced, highly matrixed organizational environment, with globally distributed and diverse teams, excelling in team-oriented roles that rely on the ability to collaborate with others. The Lead Automation Engineer is self-directed, comfortable working in ambiguous environments, and capable of building positive relationships across Product, Architecture, and Engineering while influencing decisions and changes across loosely coupled teams.

• 5+ years of experience in automation engineering, preferably with PEGA or similar workflow automation software and Robotic Process Automation tools (Automation Anywhere, Power Automate, etc…)
• Global Team Operational Flexibility: Candidates for this position must be able to adapt their schedules to accommodate off-peak hours as needed. This flexibility is essential for collaboration with our international teams and upholding Converse’s commitment to delivering exceptional service worldwide.
• Experience with SAP is highly preferred.
• Proficient in Agile methodologies and best practices, including Scrum and Kanban.
• Strong project management acumen, with the ability to effectively plan, execute, monitor, and control engineering delivery in a structured manner.
• Bachelor’s degree in computer science or a combination of relevant education, training, and experience

The Lead Automation Engineer has excellent communication and interpersonal skills, with a proven ability to mentor, coordinate, and guide teams while collaborating with both business and technical audiences. They are comfortable working in a fast-paced, highly matrixed organizational environment, with globally distributed and diverse teams, excelling in team-oriented roles that rely on the ability to collaborate with others. The Lead Automation Engineer is self-directed, comfortable working in ambiguous environments, and capable of building positive relationships across Product, Architecture, and Engineering while influencing decisions and changes across loosely coupled teams.

• 5+ years of experience in automation engineering, preferably with PEGA or similar workflow automation software and Robotic Process Automation tools (Automation Anywhere, Power Automate, etc…)
• Global Team Operational Flexibility: Candidates for this position must be able to adapt their schedules to accommodate off-peak hours as needed. This flexibility is essential for collaboration with our international teams and upholding Converse’s commitment to delivering exceptional service worldwide.
• Experience with SAP is highly preferred.
• Proficient in Agile methodologies and best practices, including Scrum and Kanban.
• Strong project management acumen, with the ability to effectively plan, execute, monitor, and control engineering delivery in a structured manner.
• Bachelor’s degree in computer science or a combination of relevant education, training, and experienc

As a Lead Automation Engineer, you will be the primary software engineer for the automation team. You will be responsible for translating business problems into technical solutions, working with the engineering team to break down and deliver the work, and be the primary point of contact for production support issues.

• Collaborate with the product manager and build relationships across the business to identify new automation opportunities.
• Lead pilots and collaborate with other technology owners to integrate our automation tools with new systems.
• Coach the engineering team to deliver best in class solutions aligned to our governance framework.
• Provide a point of view and bring to Converse industry best practice automation strategies and principles!
• Triage production support issues and reduce tech debt to increase engineering capacity