Lead Software Engineer - Salesforce

at  Gartner

DESCRIPTION

Hiring near our Stamford, CT or Irving, TX Centers of Excellence
Hybrid, flexible environment
Stamford, CT or Irving, TX
Gartner offers a hybrid, flexible environment, with remote work that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner’s Centers of Excellence office locations.

ABOUT THIS ROLE:

Directs a multi-disciplinary development team to develop and implement significant improvements to core systems and business processes in support of the company’s/divisions profit, growth, and customer satisfaction goals. Gartner seeks a versatile IT Technical Lead to facilitate and drive the migration and implementation of Professional Services Automation (PSA) and CRM software. This role involves design and delivery of key initiatives for PSA and CRM software , finance integrations, and accounting practices. The ideal candidate will be a thought leader and collaborator enhancing IT-business partnerships, contributing to program roadmap development, coordinating with cross-functional teams, and ensuring smooth program execution. An ideal candidate should have prior experience implementing PSA and CRM software for Consulting organizations.

WHAT YOU’LL DO:

• Designing, implementing, unit, integration testing and supporting modules developed.
• Lead the review and analysis of business requirements to create technical specifications
• Lead and participate in code reviews, peer inspections and technical design/specifications
• Prepare and provide adequate (quality and quantity) documentation for work products.
• Work with geographically distributed cross-functional teams to resolve business process issues and identify business process improvement opportunities
• Responsibility for resolving all issues assigned in a timely manner
• Ownership for development of application architecture and delivery of technical solutions that meet business requirements
• Ensure that all applications conform to system and programming standards and are appropriately documented
• Troubleshoot issues reported by the business
• Work with stakeholders to understand, prioritize and estimate development effort required for new features, enhancements and bug fixes
• Key participant in the development and release cycle for system enhancement / fixes