Lead Spa Receptionist

at  The Alfond Inn

The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for achieving excellence. We are currently hiring professionals seeking to advance their Hospitality Careers! The Olympia Companies is looking for qualified and enthusiastic candidates to join our team!
The primary responsibility is to assist guests by scheduling services for individuals and large groups, checking in guests for their appointments, and provide a general spa orientation upon arrival. The spa receptionist will confirm appointments with guests, answer any questions about the services at the spa, and collect payment for the services. Throughout the day the spa receptionist is expected to update the schedule for any appointment additions or changes.

SKILLS REQUIRED

• Ability to work cohesively with all Spa areas and co-workers, as part of a team (i.e. interacts/communicates appropriately with guests and team; legible written communication.) Ability to learn/perform tasks efficiently and safely, with a focus on details. Follow instructions and read safety labels on chemical bottles. Ability to prioritize, organize, and follow-up with clear and quick thinking, maintaining concentration, and making concise decisions

EXPERIENCE/EDUCATION

• Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required

Please refer the Job description for details