Lead Technical & Applications Support Engineer - Wireline Services

at  Baker Hughes

WORKING FOR YOU

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs.

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

As a Lead Technical & Applications Support Engineer, you will be responsible for:

• Work with Service Delivery Coordinators/Sales personnel to understand the client’s well construction or production objectives as well as the commercial terms for Baker Hughes (i.e., outcome-based contract, line-item contract etc.).
• Perform offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential.
• Work together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services has been considered.
• Design a job program, including risk mitigation plans and contingency plans, that can meet the client’s objective and maximize revenue potential and ensure future job assignments for Baker Hughes.
• Work with the Service Delivery Coordinator/Salesperson to ensure any risk of not meeting the client’s objective is communicated to the client using the appropriate channels/processes for the respective client.
• Accurately document any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes.
• Provide on-demand support in accordance with product portfolio or on-call schedule for job execution.
• Compare job as-planned versus job as-executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement takes place.
• Participate in Incident Investigations when required, ensuring the end-to-end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions.
• 24/7 Support for critical operations in the field when needed.
• Share knowledge across the organization by submitting best practices, case histories, and lessons learned to the knowledge management database.
• Follow up on field failures that require technology involvement and ensure that the learning is shared across the field through engaging with the Global Technical Service team

To be successful in this role you will:

• Be able to run Baker Hughes Eclips acquisition system.
• Have a solid background and knowledge across a broad range of wireline logging, evaluation tools and basic interpretation services.
• Have an analytical approach to problem-solving and be motivated and focused on results.
• Be resident to Norway with Right to Work
• Have good communication skills both verbal and written in English

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• This is an onshore role, based in our Norway office