Lead Technical Support Engineer

at  Baker Hughes

WORKING FOR YOU

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

YOU WILL BE RESPONSIBLE FOR:

• Ensuring compliance with Manage the Job Cycle (MtJC) process.
• Ensuring product design is meet API 6A latest edition specification.
• Performing offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential.
• Working together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services has been considered.
• Designing a job program, including risk mitigation plans and contingency plans, that can meet the client’s objective and maximize revenue potential and ensure future job assignments for Baker Hughes.
• Providing sales support and product application recommendations.
• Providing on-demand support in accordance with product portfolio or on-call schedule for job execution.
• Ensuring timely incident management to enable fast customer issue resolution and cash collection

TO BE SUCCESSFUL IN THIS ROLE YOU WILL:

• Bachelor’s degree in science, technology, engineering or mathematics.
• Excellent leadership, strong interpersonal, influencing and planning skills.
• Have 5 years of experience with Surface Wellhead and Christmas Tree product, with deep knowledge with API 6A and API 16A standard.
• Have experience with 3D models and 2D machine detail drawings using CAD software.
• Have thorough understanding of P/L and technical job planning requirements.
• Have the ability to travel (potential for travel to rig sites, customer facilities, meetings, training, etc.).

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiv