Lead User Researcher

at  Natural Cycles

Natural Cycles° is a leading women’s health company that developed the world’s first birth control app, used by millions globally. We are a fast growing startup, and we promote an international working environment filled with smart and ambitious colleagues based in Stockholm, Geneva, New York, and remotely. Our mission is to pioneer women’s health through research and passion, empowering every woman with the knowledge she needs to take charge of her health.
We’re looking for a leader who can drive the user research across our marketing and product departments. You’ll help us understand our customers and what they’re looking for in our product. You’ll manage a small but growing team of researchers, and teach others across the organisation to conduct research themselves.
By joining our team, you’ll get the opportunity to collaborate on a variety of projects with a team of top product designers, marketers, and company leaders in a fast-paced, data-driven environment. You’ll work on big, strategic projects as well as small usability tests where you’ll get to see the impact of your work right away.
Please note that we are hiring for this role in Europe as we’re looking for someone who can travel to our Stockholm office regularly.

WHAT SKILLS AND EXPERIENCE WE THINK YOU HAVE

• You have experience leading people and are invested in helping others grow and develop in their careers.
• You have a strong working knowledge of user research methods, including when and how to apply different methods across both marketing and product contexts
• You are comfortable planning, scoping, conducting, analyzing and communicating research, independently and as part of a team
• You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesize quantitative data with qualitative user research
• You are a strong communicator and are passionate about bringing customer voices into working processes across our company

YOUR QUALIFICATIONS:

• You have at least 8 years of work experience in a similar role
• You have a background in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Data Science or a related field, or have equivalent practical experience

LOCATION

We are remote-friendly, but we find great value in being able to connect with our teams in person. We are hiring for this role in Europe as we’re looking for someone who can travel to our Stockholm office regularly.

SOUNDS INTERESTING?

If you want to be part of a successful team, we encourage you to apply for this position as soon as possible.
We look forward to hearing from you!
Note: We are not looking for consultants or help from recruitment agencies

• Manage and lead a small team, helping them prioritise their work and grow in their careers.
• Advocate for user research across our organization, and teach others to use it as a part of their work in marketing and product development
• Contribute to company strategy, identifying and executing on opportunities for research studies
• Design studies and develop hypotheses examining users’ behaviors, needs, and attitudes
• Use a wide variety of mixed research methods: qualitative and quantitative methods
• Synthesize and communicate research results to different audiences at Natural Cycles to help magnify the impact of the findings