Lead Web Developer - Sitecore

at  Service Victoria

JOB DESCRIPTION

Location: Melbourne | Western Metropolitan
Job type: Full time / Until 27 June 2025
Organisation: Service Victoria
Salary: $130,673 - $174,869
Occupation: Technology
Reference: VG/1808918/JK
Lead Web Developer - Sitecore - $130,673 - $174,869 - VPS6 - until 27 June 2025

WHO WE ARE

Service Victoria is the one place to go for government services. It’s our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.
The Service Victoria culture is dynamic and fast-paced, we’re not what you’d expect from a government department. We work flexibly and remotely, using our workspaces in Footscray and Ballarat for onsite collaboration. We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems. We use a range of market-leading technology, such as AWS, Salesforce, Node.js, React, MuleSoft, Sitecore (.NET), HTML/CSS/JavaScript, and Java. From a Salesforce point of view, we use areas such as Service Cloud, Experience Cloud, Omni Studio and Public Sector Solution.
Service Victoria is an Administrative Office attached to the Department of Government Services (DGS). DGS was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government.
Service Victoria and DGS are bringing important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.
We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
You can find out more about our Ministers, leadership and entities here.
Service Victoria upholds and demonstrates the values of the VPS and is the embodiment of VPS leadership. Service Victoria’s values are adopted from the Public Administration Act 2004:

KEY ACCOUNTABILITIES

1. Serve as the go-to expert for designated systems, providing deep technical knowledge and guidance

• Collaborating with stakeholders to successfully design, develop and support software delivery (individually or as part of a team) to deliver business outcomes in an agile, DevOps environment as part of a team.
• Contributes to product planning by providing pragmatic advice balancing technical excellence, business objectives and quality requirements.

1. Skilled in comprehending existing codebases and develops high quality solutions to challenging and complex product requirements.
2. Assists with technology strategy, including design patterns, library re-use, testing, and deployment techniques.
3. Actively contributes to the collective technical proficiency of the organization by offering insights and expertise, aiding all team members in enhancing their skills. Facilitate knowledge sharing by documenting system architectures, processes, and codebases.
4. Assists in cultivating a culture of continuous improvement and introspection, while also acting as a mentor to junior developers, encouraging their growth and the team’s/organisation’s collective advancement.
5. Take charge of enforcing stringent security protocols within the development process and managing dependencies. Proactively keeps up to date with relevant technology, trends, developments, and advancements.
6. Participates in a 24/7 on-call roster for responding to incidents out of hours (our teams own the software they build and are responsible for supporting its operability)
7. Embrace a proactive ‘fix-it’ ethos, proactively seeking out opportunities for system enhancements, streamlining and standardizing the codebase without impacting existing functionality and advocating for automation to eliminate repetitive tasks, thus streamlining processes and bolstering system efficiency.

EXPERIENCE AND QUALIFICATIONS

Mandatory requirements
1. Tertiary qualifications, ideally in software engineering
2. Hands on experience with Sitecore (enterprise-level CMS tool)

Desirable

• Familiarity with OAUTH/OIDC
• Demonstrated experience in designing, improving, and developing SQL database table.
• Experience with REACT and NodeJS

This position is designed to bolster our organization’s service and delivery capabilities through expert use of Sitecore. The ideal candidate will have hands-on experience with Sitecore and .NET, a thorough understanding of the Software Development Life Cycle (SDLC), and proficiency in developing, maintaining, and deploying environments and pipelines.