Learning and Development Consultant

at  PwC

JOB DESCRIPTION & SUMMARY

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm’s code of ethics and business conduct.

Additional Job Description

JOB PROFILE SUMMARY

A Learning & Development consultant is required for the PwC Johannesburg office serving our South African Consulting business while supporting Africa-wide Consulting L&D initiatives. As an L&D Business Partner, you will be responsible for designing and delivering learning and development programs that will enable our
employees to build the necessary skills and competencies required to succeed in their roles, while leveraging certification programs from various partners, network firms and alliances. You will partner with Capability Team Leads and Senior Managers to understand their learning and development needs and develop solutions that align with our business objectives. You will also be responsible for ensuring that L&D compliance is upheld.

JOB DESCRIPTION

• You will partner with managers and senior business leaders to understand learning and development needs and design and deliver solutions that align with our business objectives.
• Collaborate with business stakeholders to identify the specific L&D needs and skills gaps, as well as the most appropriate way to respond to their needs.
• Engage with various vendors and Alliance Partners to obtain training tokens and other free training certificates and initiatives.
• You will work with team leaders and coaches to understand the people development requirements within business units that you are responsible for and translate these requirements into programmes that support both the business strategy and the individual’s career path.
• Through alignment with the Consulting people strategy you will develop and deploy skills curricula that meet the needs of business.
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• Prepare training plans for the respective delivery areas and manage the execution thereof.

• When new courses are needed, source vendors, facilitators and materials.
• When necessary, design, develop and deliver training programs, including e-learning, virtual training, and instructor-led training, that meet the needs of our employees.
• You will leverage our global network of L&D expertise to recommend learning solutions, frameworks and opportunities that ensure optimum results in a fast paced environment to provide excellence in L&D projects.
• You will work with the broader L&D team to define measurement strategies that link the L&D programmes to tangible benefits and return on investment, improving the impact of reporting on training in Consulting.
• Design and draw reports on completed training and interpret the data in a useful, simple format to be understood by business.
• Prepare data analysis and insights from the reporting.
• Draw reports on Compliance training completion as according to the Business School policy and procedures.
• Drive Learning technology in the business unit where applicable.
• Stay current on industry trends and best practices related to Learning and Development.
• Team player who is willing to work hard to build strong and productive relationships at all levels across the firm
• Ability to translate a L&D vision into tangible deliverables;
• Have a working knowledge of learning methodologies;
• Ability to run effective meetings with stakeholders from all levels – structure and facilitate meetings, interviewing skills
• Advanced level of Excel and PowerPoint
  Education (if blank, degree and/or field of study not specified)
  Degrees/Field of Study required:
  Degrees/Field of Study preferred:
  Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm’s code of ethics and business conduct