Learning Design Manager

at  Pandora Jewelry

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

• Develops and implements learning strategies, content, and programs
• Designs e-learning courses, in-store training material, conference workshops
• Collaborates across the business to understand main learning and content needs, creates a learning plan to implement solutions to address these needs
• Liaises with global retail excellence and HR teams on existing content that can be locally adapted, ensure local content is in line with global standards
• Identifies knowledge gaps through in-depth research, including consultations with clients.
• Pinpoints pertinent learning outcomes and most suitable modes of instruction.
• Formulates curricula outlines that address identified skills deficits.
• Writes, edits, and structures course content in a way that bolsters learners’ retention.
• Applies adult learning principles to learning design and content
• Delivers hand-selected content in an accessible and fully engaging manner
• Curates enterprise professional in-house solutions to address organizational learning needs in alignment with existing programs - offering relevant, appropriate, and proactive learning opportunities. Integrate assets with learning systems, educate end users, promote, measure utilization, and evaluate effectiveness.
• Applies 70-20-10 methodologies to foster a culture of learning. Promote, and measure outcomes.
• Manages projects - template tasks, assignees, dates, progress, reports, dashboards - execute strategic planning goals. Problems faced are often complex and require investigation and analysis.
• Navigates learning management systems - perform duties within the learning experience systems.
• Develops blended and immersive programs that are co-owned between a variety of business units that will enable deep learning and application. Incorporating social, creative, and collaborative learning opportunities with frequent reinforcements.
• Keeps up to date with learning design and instructional design trends, continuously build your network to help provide a benchmark for learning and capabilities activities.

Craft your career with us if you have:

• 5-8 years of experience in: Learning & Development, Retail Training, or Retail Excellence.
• Specific experience in educational design. Certification or degree preferred.
• Proficiency in: Microsoft Suite, Adobe Suite, LMS, Video editing
• Travel Required: 25%
• Hybrid role based in New York City