Learning, Development & Capability Specialist

at  Claranet

FAVOURABLE SKILLS

• Have an interest in Data or Microsoft Power Platform and are keen to expand your understanding.
• Understand the concepts of Cloud Computing and the benefits it affords.

POSITION SUMMARY

The Learning, Development & Capability Specialist has responsibility for providing a first-class service to the business, ensuring timely resolution to issues raised and proactively look at ways to continuously improve the service offered. Working within the HR function is always challenging but also very rewarding as the function has the ability to support and drive performance (remotely and directly) across the UK business and its functions through exemplary organisational practices.

ESSENTIAL ROLES & RESPONSIBILITIES

• Leading role in growing our Sales Academy Programme, working with your team and wider business stakeholders to develop our sales staff, meeting the needs of the business and senior stakeholders.
• Apply a clear understanding of the skills, knowledge and abilities required to support the organisation’s vision and long-term goals by researching and authoring a programme of foundational learning accessible to all employees across the organisation.
• In conjunction with your capability colleagues, source, design and deliver fit-for-purpose training programmes to meet current and future needs of the organisation.
• Work with the Head of Learning, Development & Capability to promote a continuous development and self-study culture within Claranet that, in turn, contributes to our reward & recognition program.
• Hold Quarterly Capability Reviews (QCRs) with HR Business Partners and department stakeholders to review objectives and training engagement.
• Contribute to the annual forecasting and budgeting of training requirements by liaising with the Head of Learning, Development & Capability, department heads and Finance teams, ensuring it is aligned to the overall Learning & Development budget.
• Promote a consistent message across training, learning and development workstreams, including onboarding & induction, probation, development objectives, appraisals and performance management programs.
• Work with HR on all training and development initiatives across the business, such as: succession planning, coaching and mentoring programmes.

ROLE MISSION

The HR function is a professional environment and a team of twenty which consist of HR, Talent Acquisition and Facilities staff, split across London, Gloucester and India. It provides a full HR generalist and specialist service to Claranet for all its sites across the UK and India. We are a passionate and driven team with a vision to provide a high-level of service to the organisation. This new role will be a crucial part of a recently created and exciting team that will revolutionise the strategy, processes and outcomes of Learning & Development across our 500-strong UK workforce.