Learning & Development Executive | Hilton Dubai Palm

at  Hilton

Learning & Development Executive | Hilton Dubai Palm
At Hilton Dubai Palm Jumeirah is looking for Learning & Development Executive with minimum 2 years of experience in hotel industry, preferably 5-star hotel experience. This a supervisory role.

Learning & Development Executive will be responsible for performing the following tasks to the highest standards:

• Provide quality training to Team Members.
• Assist in coordinating and administering external Trainings.
• Adhere to in-house training plan.
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager.
• Assist department Trainers in achieving training objectives and review on a monthly basis.
• Prepare, organize, administer and conduct in-house training courses.
• Ensure new employees have received onboarding Training, departmental and legal training.
• Ensure Hilton Online Trainings are completed by Team members. Monitor the system to track and report.
• Work along with Human Resources Team to roll out Team Member recognition activities and Travel with Purpose activities.
• Ability to effectively communicate with all the stakeholder in a friendly and positive manner.
• Ability to listen, speak and write English to ascertain and respond to stakeholder needs.
• Able to bring innovative ideas such as video making, animation, leveraging digital technology and social media to market and communicate training, development objectives and to implement learning solutions.
• Perform other duties as required.

What are we looking for?

A Learning & Development Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in HR/training.
• Knowledge of hotel structure, meeting space facilities and basic understanding of departmental operations.
• Positive attitude.
• Excellent communication and people skills.
• Committed to delivering a high level of customer service, both internally and externally.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure
• Ability to work on their own or in teams.

Learning & Development Executive will be responsible for performing the following tasks to the highest standards:

• Provide quality training to Team Members.
• Assist in coordinating and administering external Trainings.
• Adhere to in-house training plan.
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager.
• Assist department Trainers in achieving training objectives and review on a monthly basis.
• Prepare, organize, administer and conduct in-house training courses.
• Ensure new employees have received onboarding Training, departmental and legal training.
• Ensure Hilton Online Trainings are completed by Team members. Monitor the system to track and report.
• Work along with Human Resources Team to roll out Team Member recognition activities and Travel with Purpose activities.
• Ability to effectively communicate with all the stakeholder in a friendly and positive manner.
• Ability to listen, speak and write English to ascertain and respond to stakeholder needs.
• Able to bring innovative ideas such as video making, animation, leveraging digital technology and social media to market and communicate training, development objectives and to implement learning solutions.
• Perform other duties as required

A Learning & Development Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in HR/training.
• Knowledge of hotel structure, meeting space facilities and basic understanding of departmental operations.
• Positive attitude.
• Excellent communication and people skills.
• Committed to delivering a high level of customer service, both internally and externally.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure
• Ability to work on their own or in teams