COMPANY OVERVIEW

With $5 billion in revenue and 3,700+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.
TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, Sumitomo Corporation of America (SCOA) purchased TBC Corp. SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

LI-DNI #joinourteam

DESCRIPTION

The Learning and Development Manager will design, develop and manage learning, orientation, and onboarding programs that align, motivate, develop, and engage associates in support of business goals and initiatives, and strengthen our leadership talent pipeline.
Reporting to the Director, Talant Development this strategic, hands-on, and highly visible role partners closely with business leaders, HR and Talent partners to analyze business needs and develop programmatic solutions to build and mobilize capabilities and behaviors that drive greater levels of engagement and performance in our 3,500 + global associates.

QUALIFICATIONS

• Bachelor’s Degree in, Human Resources, Organizational Development, Learning Design & Technology, Instructional Design or related field required.
• Masters /MBA preferred
• Minimum of 8 years of relevant work experience (HR, talent management, L&D, leadership development, program management) with a minimum of 3 years’ experience designing and managing leadership development programs within a global organization.
• Experience and demonstrated success in program, process and project management, including ability to develop complex, multi-faceted programs from end-to-end with complex tasks, timelines, and resource management.
• Experience working with and leveraging Learning Management Systems (LMS) and learning technology platforms to support and drive learning delivery and learner engagement. Demonstrated attention to detail required.
• Established track record for taking a consultative approach to designing and delivering innovative learning programs with measurable business results that meet stakeholder needs.
• Strong executive presence and excellent written and oral communication, consultation and facilitation skills.
• Demonstrated critical thinking skills and ability to balance tactical and strategic-thinking and execution.
• Deep subject matter expertise and experience with innovative and best practice learning and leadership development models, programs, vendors and technology.
• Ability to partner and build credibility and relationships at all levels of the organization.
• Demonstrated experience in identifying, tracking and reporting on learning impact metrics.
• Strong working proficiency with Microsoft Office Suite, as well as the ability to create compelling visual marketing and branded materials through a variety of design tools, applications and platforms.

JOB RESPONSIBILITIES

• Serve as subject matter expert on matters related to Learning initiatives; designing solutions which build organizational capabilities and enable the workforce through knowledge, and skills-practice
• Strategically partner with business leaders, HR Business Partners, and other key stakeholders to analyze and understand changing organizational needs, developing solutions that meet the business need.
• Lead Organizational Learning and Development Administration and Instructional Design team, prioritizing their efforts to support the needs of the business
• Complete ownership of Company onboarding programs including facilitation, content, administration, ensuring alignment with organizational goals and set employees up for success, productivity and generate engagement
• Own and manage end-to-end program and project administration, facilitation, and measurement. Partner with the stakeholders to ensure the program visions are measurable and achieved.
• Design, develop and deliver programs across the organization, including all aspects of the analysis, design, development, implementation, and evaluation of these programs.
• Maintain and own all administration, reporting and analysis of the Learning Management System and programs
• Enable multiple modes of development activities to deliver experiential learning opportunities, exercising skills and behavior that support TBC Values and expected leadership competencies.
• Establish and execute a measurement and accountability process for both participants and direct leaders, including commitment, engagement, participation, knowledge/learning transfer, on-the-job application, and leadership impact.
• Identify, track, and analyze key data and metrics to evaluate effectiveness of programs. Communicate insights, improvement plans, progress, and impact on business outcomes to senior business and HR leaders.
• Manage and leverage external vendor partnerships to supplement inhouse programs

ADDITIONAL JOB RESPONSIBILITIES

• Maintain strong working knowledge and familiarity with trends, best-practices, tools/resources and vendors.
• Conduct appropriate research and benchmarking and make recommendations for shifts in strategy, approach/methodology and tools, as necessary.
• Other duties as assigned.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change