Learning & Development Officer

at  Hilton

Learning & Development Officer
DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Learning & Development Officer to join the team! With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world. The role reports to the L&D Manager and is a great opportunity to start or transition your career into an L&D role in the Hospitality Industry.

SKILLS & ABILITIES:

You should be a high-potential candidate who is passionate, committed and keen to establish a career in the hospitality industry and/or Human Resources discipline with the following attributes:

• Ability to excel in a fast-paced and action-biased environment
• Detailed-oriented, structured, and organized
• Excellent communication and interpersonal skills
• Excellent command of spoken and written English
• Excellent analytical and numeracy skills
• Strong presentation skills and team member relations
• Proficient in Microsoft Office (focusing on MS Excel and MS PowerPoint)
• Excellence in technology such as adaptability to software and using new tools is required

QUALIFICATIONS / EDUCATION:

• Studying or Graduate of Human Resources, Social Sciences, Business Management, Marketing, or Hospitality
• Previous hospitality internships in Operating Departments, Finance, HR or L&D

AS A LEARNING & DEVELOPMENT OFFICER (ENTRY LEVEL ROLE), YOU WOULD BE RESPONSIBLE FOR:

As an L&D Officer (Entry Level Role) you will assist in daily HR and L&D operations and work with team members to demonstrate your abilities and gain knowledge in the hospitality industry. If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an role with us. This is an excellent way for you to gain robust work experience and new skills that will be invaluable when you are ready to pursue your professional career in HR or L&D.
The L&D team oversees all training activities, learning and development programs, systems and practices and drives the company’s career development and talent management program.
The candidate will work closely with the L&D Manager and the HR Team. The nature of work will entail supporting the team in both daily operations, project management and strategic aspects of L&D.

KEY RESPONSIBILITIES INCLUDE:

• Coordinating and facilitating activities between the L&D Manager, Departments, HR including meetings schedules, etc.
• Managing L&D programs as well as talent management activities including registration, administration and logistical or venue arrangements
• Maintaining hotel training calendar, team productivity reports, updated L&D curriculum versions as well as inventory management of L&D and talent management materials
• Processing L&D related payments and tracking expenses
• Having full oversight and responsibility for maintaining our talent management matrix system/database
• Creating and Conducting training courses for team members on all relevant subjects
• Supervising and monitoring progress made via training programmes or schemes
• Ensuring employees receive statutory required training
• Supporting associate engagement projects
• Handling daily administrative tasks related to L&D
• Coordinate assigned L&D Projects with partner departments