Learning & Development Specialist - Corporate Learning & Development

at  Manitoba Blue Cross

About Manitoba Blue Cross
We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.
Why work for us?
Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.
Culture of Caring
We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we’re committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

• Competitive starting salary.
• A comprehensive health benefit package.
• Hybrid work environment, flexible work schedules.
• Fully equipped onsite fitness center.
• Casual dress code to promote diversity and inclusivity.
• Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you! The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

POSITION SUMMARY

The Learning and Development Specialist is responsible for designing, developing, coordinating, and delivering comprehensive learning and development programs. Utilizing a variety of adult learning methodologies and change management practices, this role aims to support corporate initiatives, organization-wide development programs, and department learning initiatives, with the objective of enhancing employee skills and knowledge to align with business goals.

QUALIFICATIONS & SKILLS

• Dedicated to the principles of exceptional service; committed to responding to, anticipating and addressing customer needs for both internal and external customers.
• University degree or relevant College diploma or equivalent combination of education and related experience. A certificate in adult education and change management practices is beneficial.
• A minimum of three to five years’ experience planning, designing, developing, coordinating and delivering learning and development programs for adults.
• Strong working knowledge of office productivity tools, including Microsoft 365 (Word, Excel, Outlook, Teams and PowerPoint).
• Strong technical skills are required, including knowledge of Confluence and Atlassian products.
• Knowledge of Canva or other presentation applications, Adobe Pro or other video editing applications, and LMS are beneficial
• Exceptional interpersonal and communication skills (verbal and written) with a demonstrated ability to deal with all levels within the organization in a team environment.
• Excellent organizational and planning skills with the ability to work quickly and accurately under pressure of time restraints.
• Excellent attention to detail.
• Graphic design and videography experience is an asset.
• Industry knowledge is an asset.
• Knowledge of adult learning principles is an asset.
• Has completed or capable of completing industry education programs entailing a self-directed study and the writing of graded examinations. Specific programs include but are not limited to LOMA (ACS) and CEBS. Enrollment in, and completion of, such courses will be encouraged
  Ready to Apply? We are excited to meet you!
  If you would like to join our team, you are invited to apply by submitting your resume and cover letter by clicking the “Apply” button below by October 29, 2024.
  To learn more visit: https://www2.mb.bluecross.ca/about-us/careers
  We thank all applicants for their interest; however only those being considered will be contacted.
  Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we’re committed to creating a fair and respectful workplace.
  We encourage all qualified candidates to apply. If you require an accommodation during the hiring process, please let us know

• Collaborates with all areas of the business to design, develop and support implementation of engaging learning and development programs for the organization utilizing a variety of techniques including face-to-face and virtual eLearning.
• Delivers and facilitates business programs that adhere to adult learning principles/theory, instructional design theory, change management practices, and related strategies.
• Conducts needs assessments for departments and employees, identifying learning and development gaps and possible areas of support including best practices with applications such as Confluence and Microsoft 365
• Engages key stakeholders and liaises with subject matter experts to ensure the program design and implementation are consistent, accurate, and successful.
• Evaluates, maintains and communicates internal training programs to better the learner’s experience, maximize knowledge transfer and retention
• Assists leaders in providing employees with the information necessary to perform their duties efficiently.
• Coordinates training and development programs provided by external service providers as required.
• Promotes available learning opportunities through planning and delivering training programs to various group sizes.
• Conducts and manages development programs/schedules including reporting on program results, metrics and ROIs.
• Administers and supports the Leadership & Career Development program.
• Administers and supports internal learning applications and intranet.
• Administers LinkedIn Learning for the organization and provides support and recommendations as needed.
• Remains current and informed on changes in the industry as it may impact our organization. Anticipates and responds proactively to these changes.
• Utilizes training management software, learning management systems (LMS) and other technology tools to streamline training processes, track progress, and provide reporting.
• Identifies process inefficiencies and works with applicable areas to develop or recommend solutions.
• Participates in corporate and departmental initiatives as well as projects.
• Performs other related duties as assigned.