Learning & Development - Sr. Virtual Classroom Host

at  PwC

JOB DESCRIPTION & SUMMARY

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
As part of our Learning and Development Deliver team, you’ll provide strategic business solutions to our clients through the coordination of our market implementation efforts, talent, content management, and coordination with key functions outside of Learning & Development such as finance, meeting & event services, procurement, third party labour and human resources.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm’s code of ethics and business conduct.

MINIMUM YEAR(S) OF EXPERIENCE:

2 year(s) of relevant experience

REQUIRED KNOWLEDGE/SKILLS:

Oral and written proficiency in English required

PREFERRED KNOWLEDGE/SKILLS:

A Virtual Classroom host will do the following:

• Prepare facilitators for successful virtual delivery
• Test the technology of presenters prior to live sessions
• Prepare the technology platform for delivery including loading polls/videos/materials as needed
• Kick-off virtual sessions with potentially hundreds of attendees
• Monitor live virtual sessions as background support, managing certain technology aspects
• Perform certain post-session administrative duties including collecting reports and playback files.

Requirements:

• Level of experience
• Education/qualifications
• Industry experience
• Technical capability
• Key personal attribute
• Strong communication skills and executive presence
• Open to learning new delivery tools
• Awareness of the latest platforms in use
• Attention for details
• Flexibility to adapt to new situations including troubleshooting technology under pressure
• Consulting abilities, proven track record of collaborating within a team environment
• Ability to communicate with project stakeholders
• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)
English

TRAVEL REQUIREMENTS

Not Specified

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm’s code of ethics and business conduct