Learning & Development Trainer

at  Apex Hotels Ltd

Job Ref: 11553
Branch: Apex City Quay Hotel and Spa
Location: Apex City Quay Hotel and Spa , Dundee
Salary/Benefits: Competitive Pay plus excellent company benefits and perks.
Contract type: Permanent
Hours: Full Time
Shift pattern: Monday to Friday 9am -5:30pm
Hours per week: 40
Posted date: 23/10/2024
Closing date: 24/11/2024
As one of our Learning Development Trainers, you’ll be responsible for supporting the onboarding and ongoing development of our people across both operational teams and head office roles by delivering impactful and memorable training programmes. In addition, you’ll work closely with the Lead Learning Development Trainer to monitor completion of learning journeys and ensure compliance is met and additional on the job observations and coaching is provided as needed.
You’ll report to the Learning Development Training Delivery Manager, whilst also supporting the Head of Learning Development. Whilst this role is based in our Head Office in Edinburgh and supports hybrid working, there will be regular weekly travel throughout Scotland and on occasion across the UK to support onsite initiatives.

The main responsibilities of the Learning Development Trainer are:

• Deliver engaging and effective training that develops and inspires our people.
• Training new starts across Operations, Laundry and Head Office positions, following the structured learning journey for that role, providing full training and on the job learning support during probation periods.
• Ensure all training records are up to date for all people, including workbooks and module completion.
• Liaise with managers to ensure scheduled reviews are completed, and the manager has all information necessary from the training sessions to support development conversations.
• Where directed, delivery of training in hotels on key operational projects.
• Evaluate on the job observations and provide additional ad hoc training as required and liaising with managers on individual development progression.
• Through collaboration with the LD content team, act as the SME providing guidance to support the production of visually engaging and informative learning content that supports and promotes our brand guidelines to our operational teams.