Learning Engagement Consultant

at  Skillsoft

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

OVERVIEW:

Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology and learning and development methodologies that drive business results.
We are currently seeking a Learning Engagement Consultant who will execute a portfolio of standard projects across multiple customers. Projects assigned to the Learning Engagement Manager are pre-defined, meaning the project plan, templates and tools required for delivery are generally provided. The Learning Engagement Consultant can act as a project manager and is responsible for ensuring that all projects are completed according to the specified project plan and to the quality standards required. Projects managed by a Learning Engagement Consultant are typically projects to help establish and grow a customer.
Projects can include platform implementations, consulting with the customer to define outcomes, migrating customers from one LMS Platform to a new Platform, facilitating live sessions, creating basic marketing plans and materials, curating content, advising customers on best practices, measuring results/reporting and similar learning and development activities. The Learning Engagement Consultant will act as a liaison between our customers and our internal technical teams.
Establishing solid rapport and working relationships with all external stakeholders for the duration of the project and to deliver clear value in accordance to the customer’s needs as described in the contract will be important for this role.

SKILLS & QUALIFICATIONS:

• Basic L&D knowledge: Knows foundational principles of adult learning and development and concepts of effective application with some experience in execution
• Consulting Skills: Understands theoretical and practical applications of L&D with the ability to share recommendations and best practices for a variety of unique customer needs
• Project management: Creates and maintains an environment that guides a project to its successful completion.
• Presentation & Analytical skills: Can confidently deliver an engaging message to a group of people which achieves the meeting’s objectives.
• Data Literacy: The ability to derive meaningful information from reports and apply those insights in a way that benefits the organization or the client.
• Accountability: Taking ownership of their responsibilities and executing autonomously; Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner. Shows readiness and ability to learn new concepts, processes, and tools.
• University degree in education, business, computer science, or a combination of post-secondary education or related experience.
• Experience in a Learning and Development role preferably including content curation, learning facilitation, leadership development, and/or reporting and administration,
• Intermediate level of desktop application skills (Word, Outlook, Excel, PowerPoint, Microsoft Project, Access) with ability to learn new technologies and applications quickly as new application skills are required for the position.
• Familiarity with LMS or LCMS platforms, and preferably the integration of learning content with LMS platforms.
• Project management, time management and organizational skills.
• Ability to conduct business in a virtual environment, working with multiple virtual teams.
• Travel Limited, 10% on average annually. Some work outside of normal business hours will be required.
• Excellent communication skills.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Please refer the Job description for details