Learning Experience Designer

at  COINS

JOB DESCRIPTION

LEARNING EXPERIENCE DESIGNER We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what’s important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: The Learning Experience Designer (LXD) will form part of the central Learning Services delivery team within Customer Success. As an LXD, you will blend instructional and user-centric design principles to develop impactful learning programs that support customers in the adoption of Access software products. Day-to-day you will: You will partner with stakeholders on global projects from concept to delivery and evaluation, with responsibilities that include, but are not limited to: · Selection and application of appropriate learning interventions based upon your understanding of adult learning theory to achieve desired outcomes. · Collaboration with Subject Matter Experts (SMEs) and product teams to proactively anticipate content maintenance · Development of media rich learning programs that are engaging and interactive, leveraging the latest tools and technologies · Administration of the content provisioning and Learning Management System (LMS) platforms Your skills and experiences might also include: · User experience design skills and knowledge of adult learning theory. · Effective consultative skills, including influencing and negotiation, and the ability to build solid, credible relationships quickly. · Ability to bounce back from setbacks quickly, proactive problem-solving skills, and critical thinking. · Enhanced written and verbal communication skills, with the ability to simplify complex subjects and tell compelling stories & strong data analysis skills, collaboration skills, and attention to detail. · Proficiency in design and build of SCORM, video, and audio content using: Rise, Evolve, Camtasia, and PlayHT. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You

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