Learning Management System (LMS) and Qualifications Co-ordinator

at  Lane Clark Peacock

At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters.
This role will work as part of the wider Learning and Development team, with a focus on the Learning Management System (LMS) and co-ordination of specific professional qualifications

QUALIFICATION COORDINATION

Working with the Senior Qualifications Adviser, predominantly in relation to CFA.

• Support students with tuition bookings, exam entry, and subsequent exam results.
• Liaise with students, study mentors, team leaders and external study suppliers as required.
• Ensure the smooth onboarding of new students into LCP study procedures
• General study administration to include checking of invoices, credit card payments, updating study records and subscription renewal.
• Coordination in relation to apprenticeships as required

GENERAL

• Remain up to date on developments within LCP and externally and be open to new initiatives for the department.
• Embrace a variety of tasks and projects, adjusting to the evolving needs of LCP.This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.

WHAT SKILLS, QUALITIES AND EXPERIENCE ARE WE LOOKING FOR?

• Confidence and aptitude to build relationships across the firm with key people, and liaise, advise and consult with them
• Technical aptitude with previous experience of an LMS or HRMS and good excel skills
• Basic HTML knowledge (desirable)
• Knowledge of e-learning standards (eg SCORM) (desirable)
• Excellent troubleshooting and problem-solving abilities
• A willingness to continuously review how our approaches and processes can be developed and improved.
• Able to identify creative solutions and adopt a flexible approach to problem solving to meet the needs of key stakeholders.
• A professional, positive “can do” attitude and ability to take own initiative.
• An interest in how Learning & Development can add value to LCP
• Able to work effectively in a team but also self-motivated to work autonomously
• Well organised, able to follow processes and demonstrate attention to detail in work
• Ability to manage multiple projects concurrently
• Enthusiastic, flexible and resilient; able to cope under pressure and deal with fluctuating workload
• Excellent communication skills, both verbal and written

Please refer the Job description for details