Learning & Organisational Development Coordinator

at  Guardrisk

INTRODUCTION

Provide administrative and co-ordination support to the learning & Organisational Development (OD) function. To support the SDF, learning & OD consultants in all logistical arrangement for training and OD.

REQUIREMENTS

• Minimum Diploma (NQF level 6) in human resources, learning and development and related
• At least 1-2 years in a learning and development or HR environment
• At least 1-2 years administrative experience in an insurance or financial services environment

ROLE PURPOSE

Provide administrative and co-ordination support to the learning & Organisational Development (OD) function. To support the SDF, learning & OD consultants in all logistical arrangement for training and OD.

DUTIES & RESPONSIBILITIES

• LD &OD administration
• Conduct thorough training needs analysis
• Schedule training interventions according to training calendar
• Assist in LD &OD coordination and monthly reporting
• Manage room bookings, catering and facilities requirements
• Coordinate onboarding processes for new employees
• Coordinate with HR teams and business stakeholders to collate information required for skills development reporting and administration
• Support the GR SDF in fulfilment of the requirements of the National Skills Development Strategy (NSDS) and INSETA sector skills plan (SSP) by collaborating with the HR team to accurately record and maintain supporting documentation
• Support and track the implementation of the WSP monthly to ensure the continued measurement and achievement of the plan
• Support the Guardrisk SDF to build quality relationship with the divisional Skills Development Facilitators, INSETA, service providers and other stakeholders
• Accurately capture information on templates and systems to ensure data is readily available and enables GR SDF principles
• Ensure all documentation complies with the requirements of the Skills Development Act, Skills Development Levies Act, INSETA, and other regulative bodies and legislation
• Provide authoritative, expertise and advice to clients and stakeholders
• Build and maintain relationships with clients and internal and external stakeholders
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Manage financial and other company resources under your control with due respect